Senior Solutions Designer – CRM (Salesforce)

Toronto, ON
On-site
Posted Oct 14, 2026
1 position

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Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Design, configure, develop, integrate, and support Salesforce CRM solutions, including Experience Cloud, Lightning Web Components, and OmniStudio/Vlocity components. Lead solution design and fit-gap analysis, documentation, testing, deployment, troubleshooting, and production support while collaborating with stakeholders and delivery teams.

Job details

Senior Solutions Designer – CRM (Salesforce) We are seeking a Senior Solutions Designer – CRM with strong hands-on experience in Salesforce solution design, configuration, development, integration, and production support. Minimum 5+ years of Salesforce solutioning and hands-on configuration experience, including recent experience. Strong expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, and Lightning Web Components (LWC), with 3+ years of LWC experience. Experience with Salesforce OmniStudio/Vlocity, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices, Calculation Procedures, OmniScripts, and Vlocity Data Model. Required Salesforce certifications: Platform Developer I, OmniStudio Developer, Experience Cloud Consultant, and Salesforce Administrator. Proven experience integrating Salesforce with internal applications using REST/SOAP APIs, web services, and other integration mechanisms. Strong knowledge of Salesforce security settings, governor limits, platform limitations, CI/CD, and Salesforce deployment practices. Experience with AODA accessibility compliance, troubleshooting, root cause analysis, defect management, and production support. Strong understanding of solution design, fit-gap analysis, prototypes, proof of concepts, technical documentation, and build books. Experience working with Agile methodologies, user stories, epics, unit testing, UAT, and deployment activities. Healthcare experience (5+ years) supporting Long-Term Care systems, EMRs, HIS, clinical assessment tools, or OHRS-compliant systems is required. Excellent analytical, problem-solving, stakeholder management, communication, and consulting skills; MuleSoft experience is an asset. Note: Candidates must be available to work onsite five days per week in Toronto.

What you’ll do

Requirements

Requires at least five years of hands-on Salesforce solutioning and configuration experience, including three or more years with Lightning Web Components, plus the specified Salesforce certifications and integration expertise. Also requires at least five years supporting healthcare systems such as Long-Term Care, EMRs, HIS, clinical assessment tools, or OHRS-compliant systems, along with Agile delivery experience and availability to work onsite five days per week in Toronto.