Thumbtack is a technology platform that connects homeowners with local service professionals, streamlining home improvement and maintenance for over 11 million projects nationwide.
San Francisco, California
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. Please be advised: Thumbtack's Recruiting team will only communicate with active candidates from Thumbtack LinkedIn verified accounts and name@thumbtack.com email addresses.
Remote · British Columbia, Canada, Ontario, Canada, United States
The IT Systems Engineer will build, support, and scale internal infrastructure while managing integrations across various SaaS platforms. They will also serve as an escalation point for technical issues and implement automation to improve business processes.
Remote · British Columbia, Canada, Ontario, Canada
You will design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services. Additionally, you will set the architectural direction for infrastructure and platform services while troubleshooting critical systems throughout the SDLC.
Remote · British Columbia, Canada, Ontario, Canada
The Instructional Design Specialist will lead the end-to-end design and development of high-impact learning programs to drive performance and business outcomes. They will partner with cross-functional stakeholders to conduct needs analysis and build scalable learning solutions that support the employee lifecycle.
Remote · British Columbia, Canada, Ontario, Canada
The Success Operations Analyst will own and manage defined operational programs, including customer recovery, contact strategy, and AI-enabled call center workflows. They will analyze performance data to identify failure points, implement process improvements, and coordinate cross-functional execution across various departments.
Remote · British Columbia, Canada, Ontario, Canada
You will ship user-facing features end-to-end on mobile platforms and enhance existing workflows for both customers and service professionals. You will also collaborate cross-functionally with product, design, and backend teams to execute projects ranging from GenAI integrations to new partner experiences.
Remote · British Columbia, Canada, Ontario, Canada
You will design and implement AI-assisted workflows to bridge the gap between Figma designs and production React code. Additionally, you will evolve the Thumbprint design system and collaborate with cross-functional teams to improve developer productivity.
Remote · British Columbia, Canada, Ontario, Canada
The Senior Program Manager will own the end-to-end vendor and BPO strategy, including sourcing decisions, commercial relationships, and governance models. They will lead cross-functional initiatives to scale operations while ensuring high-quality service delivery through robust performance frameworks.
Remote · British Columbia, Canada, Ontario, Canada
The role involves defining and monitoring key performance metrics while leading deep-dive analyses to drive marketplace strategy. You will partner with cross-functional teams to translate data insights into actionable business decisions and improve revenue forecasting models.
Remote · British Columbia, Canada, Ontario, Canada
Lead a team of data engineers to build durable, well-modeled datasets and partner with Finance and Business teams to ensure data accuracy and reliability. You will set engineering standards, drive architectural decisions, and mentor team members to support rapid product iteration.
Remote · British Columbia, Canada, Ontario, Canada
Manage and scale consumer paid social campaigns across multiple platforms to drive customer growth and revenue. Develop and execute testing roadmaps while collaborating with cross-functional teams to optimize creative and performance.
Remote · British Columbia, Canada, Ontario, Canada
Design and build interfaces for business teams to configure and manage AI agents while ensuring system observability. Partner with business teams to translate operational needs into reliable, scalable software solutions.
Remote · British Columbia, Canada, Ontario, Canada
The Corporate FP&A Manager will own the consolidated P&L, including forecasting, annual planning, and Board-level reporting. They will also lead the integration of AI-assisted workflows to replace manual finance processes.
Remote · British Columbia, Canada, Ontario, Canada
You will define the product vision and lead high-impact initiatives from seed to scale within a two-sided marketplace. This involves transforming ambitious ideas into business cases and driving execution through cross-functional collaboration.
Remote · British Columbia, Canada, Ontario, Canada
The Product Manager will lead the development of growth-focused product experiences for a two-sided marketplace, driving lifetime value for both homeowners and service professionals. They will partner with cross-functional teams to define product vision, conduct user research, and execute high-impact initiatives from seed to scale.
Remote · British Columbia, Canada, Ontario, Canada
The Product Designer will lead product experience initiatives by conducting user research and transforming ambitious ideas into validated, high-craft product solutions. They will collaborate across teams to integrate brand systems into the product while driving go-to-market efforts through interactive demos and motion-rich experiences.
Remote · British Columbia, Canada, Ontario, Canada
You will lead the technical direction for AI/ML and evaluation platforms, designing and shipping scalable systems that support GenAI applications. You will partner with applied scientists and product teams to define roadmaps and ensure the infrastructure meets the company's growing AI ambitions.
Remote · British Columbia, Canada, Ontario, Canada
You will own the product vision, strategy, and roadmap for scaling services for sophisticated business users. This involves collaborating with engineering, partnerships, and data science teams to build integrated solutions and drive growth.
Remote · British Columbia, Canada, Ontario, Canada
The Senior Brand Manager will define and execute the brand strategy for the pro audience, ensuring consistent brand positioning across all touchpoints. They will lead foundational workstreams, manage creative briefs, and collaborate with cross-functional teams to drive brand growth and alignment.
Remote · British Columbia, Canada, Ontario, Canada
You will define the technical vision and strategy for the Pro Feedback and Targeting team while driving execution across cross-functional product pods. Additionally, you will be responsible for hiring, coaching, and managing a team of full-stack engineers to build high-performing, scalable systems.
Remote · British Columbia, Canada, Toronto, Ontario, Canada
The Sr. Director will define and own the Pro Marketing strategy, focusing on acquiring, activating, and retaining professionals on the platform. They will also lead Partner Marketing to develop strategic partnerships that enhance Thumbtack's marketplace reach.
