Café manager

Job summary

Manage and evaluate daily café operations, budgets, revenues, labour costs, inventory, and cash records. Recruit, schedule, train, and supervise staff while ensuring food safety and health regulations are followed and addressing customer concerns.

Job details

Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 88 hours bi-weekly Education: Expérience: Education Secondary (high) school graduation certificate Work setting Urban area Tasks Analyze budget to boost and maintain the restaurant's profits Evaluate daily operations Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Organize and maintain inventory Ensure health and safety regulations are followed Leading/instructing individuals Address customers' complaints or concerns Provide customer service Food safety/handling skills Plan, organize, direct, control and evaluate daily operations Supervision 16-20 people Staff in various areas of responsibility Certificates, licences, memberships, and courses First Aid Certificate Workplace Hazardous Materials Information System (WHMIS) Certificate CPR Certificate Safe Food Handling certificate Food Safety Certificate Computer and technology knowledge Electronic cash register MS Excel MS Windows Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Combination of sitting, standing, walking Standing for extended periods Personal suitability Accurate Client focus Dependability Excellent oral communication Flexibility Organized Reliability Team player Ability to multitask Screening questions Are you available for shift or on-call work? Do you have experience working in this field? Do you have the required certifications listed in the job posting? Employment terms options Early morning Evening Experience 1 year to less than 2 years Employment terms options Flexible hours Morning On call Day Weekend Health benefits Dental plan Health care plan Vision care benefits Financial benefits Gratuities Group insurance benefits Other Benefits Learning/training paid by employer Parking available Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Support for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Supports for visible minorities Offers mentorship programs that pair members of visible minorities with experienced employees

What you’ll do

Manage and evaluate daily café operations, budgets, revenues, labour costs, inventory, and cash records. Recruit, schedule, train, and supervise staff while ensuring food safety and health regulations are followed and addressing customer concerns.

Requirements

A secondary school graduation certificate and 1 to less than 2 years of experience are specified. The posting lists First Aid, WHMIS, CPR, Safe Food Handling, and Food Safety certificates, along with customer-service, communication, organization, and multitasking abilities.

Benefits

• Dental Plan
• Health Care Plan
• Vision Care Benefits
• Gratuities
• Group Insurance Benefits
• Paid Learning and Training
• Parking Available

Listed skills

• Customer service · Preferred
• Microsoft Excel · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Budget Analysis
• Daily Operations Management
• Revenue Monitoring
• Labour Cost Management
• Staff Recruitment
• Staff Scheduling
• Staff Supervision
• Staff Training
• Cash Balancing
• Inventory Management
• Health and Safety Compliance
• Customer Service
• Food Safety and Handling
• Performance Reviews
• Electronic Cash Registers
• Microsoft Excel

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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