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Tim Hortons Québec logo

Restaurant manager

  • Haldimand, ON
  • On-site
  • Posted Oct 17, 2026
  • 1 position

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
High school
Posting language
English
Working hours
30 hours per week
Seniority
Mid-Senior level

Job summary

Manage and evaluate daily restaurant operations, including staff recruitment, scheduling, supervision, training, and performance reviews. Oversee cash balancing, inventory, health and safety compliance, marketing activities, and customer service, including resolving complaints.

Job details

Work Term: Permanent Work Language: English Hours: 30 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Work setting Rural area Budgetary responsibility 0 - $100,000 Tasks Evaluate daily operations Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Organize and maintain inventory Ensure health and safety regulations are followed Participate in marketing plans and implementation Leading/instructing individuals Address customers' complaints or concerns Provide customer service Plan, organize, direct, control and evaluate daily operations Supervision 11-15 people Security and safety Bondable Transportation/travel information Own transportation Public transportation is not available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Physically demanding Attention to detail Combination of sitting, standing, walking Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Government programs Recognized employer Health benefits Dental plan Health care plan Vision care benefits Financial benefits Bonus Group insurance benefits Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Manage and evaluate daily restaurant operations, including staff recruitment, scheduling, supervision, training, and performance reviews. Oversee cash balancing, inventory, health and safety compliance, marketing activities, and customer service, including resolving complaints.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role involves supervising 11–15 people and requires strong communication, organization, accuracy, dependability, flexibility, and the ability to work under pressure in a fast-paced environment.

Benefits

  • Dental Plan
  • Health Care Plan
  • Vision Care Benefits
  • Bonus
  • Group Insurance Benefits

Listed skills

  • scheduling · Preferred
  • Inventory management · Preferred
  • Customer service · Preferred
  • written communication · Preferred
  • Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Daily Operations Management
  • Staff Supervision
  • Staff Recruitment
  • Scheduling
  • Staff Training
  • Cash Balancing
  • Performance Reviews
  • Inventory Management
  • Health and Safety Compliance
  • Marketing
  • Customer Service
  • Complaint Resolution
  • Budget Management
  • Oral Communication
  • Written Communication
  • Multitasking

Job areas

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support
  • Retail

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