Collection Specialist

Job summary

The Collection Specialist is responsible for managing receivables, performing account reconciliations, and resolving payment discrepancies. They will also enforce prompt action on overdue accounts and maintain client relations through effective communication.

Job details

Collection Specialist About the Role / Key Accountabilities: * Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables) * Responsible for account reconciliation and resolving payment discrepancies * Communicating with customers and internal departments using all methods of communication * Performing clerical duties as needed * Managing all levels of client relations specific to collections and general inquiries, and overall credit management * With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies * Enforce prompt action on overdue accounts and engage in appropriate means of collection activities * Coordinate payment information updates and customer account changes as assigned * Other relevant duties as assigned Position Requirements: * 3- 5 years’ work experience in Collections required * Proficient MS Office Suite experience required * Post secondary education in a related field an asset * Experience within the transportation/ supply chain industry an asset * Experience with and with Great Plains and TMW software an asset * Pursuit of a CCP designation an asset What's In It for You? * Competitive salary ($55,000-$65,000 per year) * Career growth opportunity within an industry leading logistics company * Group Benefits offered - health and dental * Employee engagement events Position Competencies: * Detail orientated with exceptional time management skills * Excellent written and verbal communication skills. * Exceptional level of organizational skills. * Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders. Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com [hr@ttgi.com] and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted. #HP

What you’ll do

The Collection Specialist is responsible for managing receivables, performing account reconciliations, and resolving payment discrepancies. They will also enforce prompt action on overdue accounts and maintain client relations through effective communication.

Requirements

Candidates must have 3-5 years of experience in collections and proficiency in MS Office Suite. Experience in the transportation or supply chain industry and familiarity with Great Plains or TMW software are considered assets.

Benefits

• Health insurance
• Dental insurance
• Career growth opportunities

Listed skills

• Software · Preferred
• Collections · Preferred
• Supply Chain · Preferred
• Interpersonal · Preferred
• Health · Preferred
• Client · Preferred
• management · Preferred
• MS-Office · Preferred
• Communication · Preferred
• client relations · Preferred
• Group Benefits · Preferred
• Customer · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Collections
• Account reconciliation
• Payment discrepancy resolution
• Credit management
• Database management
• MS Office Suite
• Time management
• Communication skills
• Organizational skills
• Interpersonal skills
• Great Plains
• TMW software
• Account Reconciliation
• Supply Chain
• Organizational Skills
• Accounts Receivable
• Certified Compensation Professional
• Clerical Works
• Communication
• Credit Management
• Customer Data Management
• Employee Engagement
• Interpersonal Communications
• Microsoft Office
• Time Management
• Verbal Communication Skills
• Collaboration

Job areas

• Finance & Accounting
• Logistics
• Transportation
• Administrative
• Collections Specialist
• Debt Collectors and Related Workers
• Bill and Account Collectors

More jobs from Titanium Transportation Group Inc.