Branch Administrator - Toronto Downtown

Job summary

Provide administrative and operational support for branch operations, including managing project files, payroll, and customer inquiries. Coordinate TSSA inspections and maintain communication between the branch and head office.

Job details

What you will be doing: Provide exceptional support of assigned portfolio as directed. Work collaboratively with departmental leaders to achieve operational objectives Perform administrative support for branch operations, including responding to customer inquiries, internal stakeholders and redirecting them as needed Track, update, and process field personnel hours, payroll, and related documentation to ensure accuracy Maintain and manage project files, including opening, updating, closing, and ensuring proper tracking Monitor and replenish office supplies and equipment as needed Generate, draft, and update relevant departmental reports Record HR activities, support safety initiatives, and ensure compliance with policies and industry regulations Maintain accurate data entry and filing (physical and digital) Request and track TSSA inspections Provide requested paperwork for job starts as well as TSSA inspections Process elevator turnover information and communicate updates to the service and maintenance teams Communicate regularly with the head office and perform other duties as assigned Provide backup coverage to colleagues within the team during absences and planned time off Other duties as assigned What do you bring: Diploma in Business or Office Administration or related field A minimum of 2 years of relevant experience (related industry considered an asset) Strong business acumen and attention to detail Exceptional communication skills paired with the inherent ability to prioritize and organize tasks Excellent customer service, project coordination and conflict resolution skills Ability to work effectively under pressure, manage competing priorities and thrive in a fast-paced environment. Collaborative, team player Resourceful, self-driven and collaborative Ability to innovate and make process improvement recommendations Strong aptitude in Microsoft Office Suite; Word, Excel, PowerPoint, Oracle The ability to travel and work within the Downtown & Greater Toronto Area as needed based on operational requirements What We Offer Total compensation range: $45,000 to $60,000 Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care Bonus plans for all positions Wellness Program TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law. This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements. As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team What Makes Us Special At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact. Here’s what you can look forward to: Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry. Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth. Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs. A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered. Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one. Ready to move beyond? Apply online today! Please note: We only consider applications submitted through our online system. Diversity & Inclusion Statement: At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us. TKE – Move Beyond Who We Are TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people. TKE – Move Beyond.

What you’ll do

Provide administrative and operational support for branch operations, including managing project files, payroll, and customer inquiries. Coordinate TSSA inspections and maintain communication between the branch and head office.

Requirements

Requires a diploma in Business or Office Administration and at least 2 years of relevant experience. Candidates must be proficient in Microsoft Office and Oracle with strong organizational and communication skills.

Benefits

• Company pension • Dental care • Disability insurance • Employee assistance program • Extended health care • Life insurance • On-site parking • Paid time off • Vision care • Bonus plans • Wellness Program

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• Customer service · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Microsoft Excel · Preferred
• Oracle · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Payroll Processing
• Project Coordination
• Customer Service
• Conflict Resolution
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Oracle
• Data Entry
• Report Generation
• Time Management
• Organization
• Communication Skills
• Business Acumen
• Process Improvement

Job areas

• Administrative
• Customer Service & Support
• Construction
• Manufacturing
• Transportation