In 1999 TLC Solutions onboarded our first client with a vision of providing managed IT services and communications in the Valley of British Columbia. We are proud to still serve this client today. Since our inception, we have grown to serve a broad range of businesses throughout BC, Alberta, and the US. This growth is built on the same transparency, expertise, and reliability in which we were founded. We pride ourselves on our values of Teamwork, Joy, Loyalty, Accountability, and Honesty. These values combined with our vision to deliver Technolojoy are core to everyone at TLC Solutions. Our strong customer satisfaction is our most notable indicator of success and the driving force behind every decision we make. Bringing value to our clients and helping them love technology is our primary objective. At TLC, we believe every business is unique, therefore, we work closely with our clients to deliver tailored computer systems support, managed IT services, strategic and technical consulting, and a comprehensive range of enterprise-class solutions. Unlike competitors, we don't lock clients into multi-year contracts. Our approach to month-to-month agreements ensures clients are receiving valuable services strategically crafted and customized to achieve their short and long-term business goals.
On-site · Langley (District)
You will manage a tiered portfolio of clients, acting as the primary technical and commercial point of contact for IT strategy and service delivery. Responsibilities include conducting environment assessments, developing technology roadmaps, managing renewals, and overseeing service recovery during technical failures.
On-site · Langley (District)
The Technical Analyst serves as the final Tier 3 escalation point for complex infrastructure, cloud, and security issues. They are responsible for designing technical solutions, leading project delivery, and mentoring junior team members.
On-site · Langley (District)
The Services Technician acts as the frontline support, responsible for initial triage of client requests and providing onsite desk-side support. They are also tasked with documenting systems, managing network installations, and performing standard IT tasks.
On-site · Langley (District)
The Systems Administrator resolves Tier 2 technical support issues and monitors client systems for trends and faults. They are also responsible for setting up new hardware, conducting client assessments, and mentoring junior team members.
On-site · Hope
About TLC Solutions TLC Solutions delivers, deploys, and supports modern technology and IT services to businesses, schools, and government organizations. We distinguish ourselves from other IT service providers by offering complete managed service packages to our clients. We help our clients choose computers and devices that fit their needs, build and control servers, install and manage networks, and design, develop, and implement cloud solutions that bring value to their organization. We also provide our clients with IT management, remote support, and onsite desk-side support services.…
