Service Foreman - BC - Service

Interface with clients, both job-site and home-site related. Represent Toro Aluminum as field staff bearing the Toro Aluminum brand and maintain a professional image and demeanor. DIRECT AND INDIRECT REPORTS 6 Service Technician(s) WORKING HOURS Tuesday - Saturday 6:30am – 3:30pm Management/Supervision/Leadership MAJOR RESPONSIBILITIES / ACCOUNTABILITIES Supervise the work of a small team of Service Technicians ensuring work is scheduled, planned and executed to a high standard reporting any concerns to management. Ensure that staff have the needed tools, equipment/resources and information to complete their jobs successfully. Health & Safety Ensure health and safety standards of self and others are always adhered to working in compliance with the Health & Safety Act and regulations including using any equipment, protective devices or clothing required. Maintain safety, cleanliness, tidiness, and order whilst on job sites. Report any known workplace hazards or violations of the Act immediately. Technical / Function-Specific Act as the main point of contact for key customers, e.g. homeowners and contracting personnel and ensure a positive service provision is provided at all times. Schedule work tasks effectively so that planned activities are completed on time and in line with service deliverables. Ensure vehicles and equipment are regularly serviced to minimize risk and ensure service continuity. Restock materials/supplies/equipment where necessary. Liaise with internal management providing regular updates and reports in line with daily/weekly requirements. Uphold service policies and procedures by giving 110% effort toward the scope outlined. Disposal of recycling or waste when required. Internal / External Customer Service Liaises with internal and external stakeholders representing the business projecting a positive, and professional demeanor always. Administration Complete necessary paperwork relating to the job including: time sheets, reports, marking up drawings and floorplans, service inventory, and orders, etc. Qualifications Class 5 Driver’s License required. High school diploma. Experience in the construction industry is required. Window experience is considered an asset. Experience using various power tools. Experience and ability to work at heights. SKILLS / COMPETENCIES REQUIRED TO SUCCESSFULLY EXECUTE THE ABOVE RESPONSIBILITIES Able to lift up to 50lbs. Excellent communication skills (verbal and written). Ability to work flexible hours. Swing stage and suspended access certification is an asset. The candidate must be punctual and reliable as this is a fast-paced work environment with many on-going commitments with our clients. Problem solving skills: Is resourceful and can offer positive solutions under pressure. Compensation: $30.00 - $50.00 per hour

Supervise a team of service technicians to ensure work is planned and executed to high standards while maintaining safety compliance. Act as the primary point of contact for homeowners and contractors to ensure positive service delivery.

Requires a high school diploma, a Class 5 Driver's License, and experience in the construction industry. Candidates must be able to lift 50lbs and have experience using power tools and working at heights.

• Customer servicePreferred
• Problem solvingPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Team Supervision
• Project Scheduling
• Customer Service
• Health & Safety Compliance
• Problem Solving
• Power Tool Operation
• Working At Heights
• Written Communication
• Verbal Communication
• Inventory Management
• Technical Reporting

• Construction
• Management & Leadership
• Trades
• Manufacturing
• Customer Service & Support

Minimum education

High school

Minimum experience

5+ years

Apply by

Sep 6, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level