Field Service Technician - Kingston

Job summary

The Field Service Technician will diagnose, troubleshoot, and repair a wide range of material handling equipment at customer sites. They are responsible for performing preventative maintenance, completing detailed service reports, and maintaining strong customer relationships.

Job details

Toromont Material Handling is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity. **This position is to work near/out of Kingston** Pay Type Full Time, Permanent Compensation $42.65 to $49.02 The listed wage is just one component of our total rewards package, and eligibility to additional premiums may be available. As a Field Service Technician, YOU will experience: * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority * Working for the best in class equipment dealer and with the premium Caterpillar brand * Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success * Competitive total rewards including: wages, benefits, and premiums (as eligible) * An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: * Possess a strong work ethic and a positive attitude to get the job done right and on time. * Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture * Diagnose, troubleshoot, and repair a wide range of equipment: Electric forklifts (batteries, motors, controllers, electronics), Internal combustion units (propane, gas, diesel engines), Hydraulic and mechanical systems * Use OEM diagnostic software and advanced tools * Perform preventative maintenance to manufacturer standards * Complete detailed service reports * Deliver excellent customer service in the field and shop * Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills * Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field * Maintain excellent communication and trusted customer relationships through regular on site visits Must-haves for this role: * Licensed Technician or equivalent hands-on experience * Strong knowledge of electrical systems (24V–80V) * Solid understanding of internal combustion engines * Ability to read electrical and hydraulic schematics * Self-motivated, reliable, and able to work independently * Strong troubleshooting skills * Valid driver’s license * Experience with forklifts or material handling equipment is considered a strong asset * Bilingualism, English and French, is considered an asset. About Toromont Material Handling Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment. Artificial Intelligence (AI) Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

What you’ll do

The Field Service Technician will diagnose, troubleshoot, and repair a wide range of material handling equipment at customer sites. They are responsible for performing preventative maintenance, completing detailed service reports, and maintaining strong customer relationships.

Requirements

Candidates must be a licensed technician or possess equivalent hands-on experience with electrical and hydraulic systems. A valid driver's license and the ability to work independently are required for this field-based role.

Benefits

• Competitive total rewards • Health benefits • Premiums • Training and development opportunities • Flexible work schedules

Listed skills

• Customer service · Preferred
• Technical Reporting · Preferred
• Safety Compliance · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Troubleshooting
• Electrical systems
• Internal combustion engines
• Hydraulic systems
• Mechanical systems
• Preventative maintenance
• Diagnostic software
• Customer service
• Technical reporting
• Forklift repair
• Schematic reading
• Safety compliance
• Material Handling Equipment
• Product Knowledge
• Positivity
• Bilingual (French/English)
• Strong Work Ethic
• Valid Driver's License
• Self-Motivation
• Artificial Intelligence
• Internal Combustion Engines
• Customer Service
• Communication
• Diesel Engines
• Electrical Systems
• Electronics
• Sales
• Field Service Management
• Forklift Truck
• Preventive Maintenance
• Material Handling
• Mechanical Systems
• Safety Culture
• Troubleshooting (Problem Solving)
• Batteries

Job areas

• Trades
• Manufacturing
• Logistics
• Energy
• Customer Service & Support
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General