Administrator, Public Affairs and Marketing

Job summary

The Administrator provides comprehensive operational and administrative support to the Public Affairs and Marketing department, including calendar management, event coordination, and project assistance. They act as a key point of contact for internal and external stakeholders while maintaining departmental records and facilitating communication.

Job details

Expected Salary Range: $51851 - $64814 Annually Target Variable Performance Pay: 6% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification. The Administrator, Public Affairs and Marketing provides administrative and operational support to a department responsible for communications, marketing, public affairs, digital engagement, community relations, Indigenous Relations, and sustainability initiatives. The role coordinates schedules, meetings, events, employee engagement programs, and departmental processes while supporting the delivery of projects and activities. Acting as a key point of contact for internal and external partners, the role contributes to the efficient operation of the department through strong organization, collaboration, planning and customer service. This posting is for an existing vacancy. KEY RESPONSIBILITIES: Provides comprehensive administrative support to leaders and team members within Public Affairs and Marketing, including calendar management, meeting coordination, scheduling, employee engagement planning, and preparation of presentations and materials Acts as a key point of contact for internal and external inquiries, coordinating responses and facilitating communication across stakeholders Coordinates team meetings, workshops, stakeholder sessions, community events, and departmental activities, including logistics, materials, registrations, and follow-up actions Supports communications, marketing, customer engagement, public affairs, and community relations initiatives through project coordination, document preparation, and administrative support Coordinates onboarding and offboarding activities, including access requests, workstation setup, technology provisioning, and related administrative requirements in partnership with IT, Facilities, and other internal support teams Maintains departmental records, databases, invoices, purchase orders, digital assets, and document management systems in accordance with organizational standards Assists with the preparation, formatting, distribution, and tracking of reports, presentations, communications materials, newsletters, and other departmental documents REQUIREMENTS: Post-secondary education in Business Administration, Office Administration, Communications or a related field Two (2) to three (3) years of administrative experience providing support to multiple leaders within a corporate environment Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Experience coordinating meetings, calendars, events, onboarding activities, and stakeholder communications Demonstrated experience using social media platforms in a corporate setting Experience coordinating projects and familiarity with project management tools such as Asana or Microsoft Planner Experience creating engaging content for social media channels, such as photography or simple videos Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines Ability to assess requests, prioritize tasks, and organize work effectively to ensure timely completion Excellent verbal and written communication skills Strong political acumen, with the ability to exercise discretion and maintain confidentiality when handling sensitive information Highly responsible and proactive, with a customer-focused mindset and a proven ability to build strong, collaborative relationships with stakeholders Demonstrated self-motivation, creativity, resourcefulness, and the ability to solve problems independently TOTAL REWARDS To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes: 100% employer paid Health & Dental benefits 24/7 access to Employee & Family Assistance Program and Virtual Healthcare Company-paid life insurance and long term disability Spending account to support fitness goals (e.g. gym memberships) Competitive paid time off (including vacation and parental leave) Defined Benefits Pension Plan through OMERS Career development and tuition reimbursement Exciting employee engagement and appreciation events throughout the year This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office. Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency. ACCESSIBILITY AND APPLICATION SUPPORT Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

What you’ll do

The Administrator provides comprehensive operational and administrative support to the Public Affairs and Marketing department, including calendar management, event coordination, and project assistance. They act as a key point of contact for internal and external stakeholders while maintaining departmental records and facilitating communication.

Requirements

Candidates must have post-secondary education in Business, Office Administration, or Communications and two to three years of relevant administrative experience. Proficiency in Microsoft Office Suite and experience with project management tools and social media platforms are required.

Benefits

• Health and dental benefits • Employee and family assistance program • Virtual healthcare • Life insurance • Long term disability • Spending account • Paid time off • Defined benefits pension plan • Tuition reimbursement

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• Customer service · Preferred
• document preparation · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Microsoft Office Suite · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Calendar management
• Meeting coordination
• Project coordination
• Microsoft Office Suite
• Social media management
• Content creation
• Stakeholder communication
• Time management
• Organizational skills
• Customer service
• Data management
• Document preparation
• Problem solving
• Confidentiality
• Calendar Management
• Resourcefulness
• Administrative Support
• Microsoft Planner
• Sustainability Initiatives
• Office Administration
• Stakeholder Communications
• Virtual Health
• Community Relations
• Ability To Meet Deadlines
• Time Off Management
• Newsletters
• Administrative Functions
• Planning
• Self-Motivation
• Microsoft Excel
• Artificial Intelligence
• Photography
• Technical Support
• Asana
• Business Administration
• Decision Making
• Customer Service
• Communication
• Customer Engagement
• Creativity
• Document Management Systems
• Digital Assets
• Document Preparations
• Employee Engagement
• Marketing
• Invoicing
• Project Management
• Microsoft Outlook
• Microsoft Office

Job areas

• Administrative
• Marketing
• Energy
• Customer Service & Support
• Environmental & Sustainability
• Public Affairs and Marketing Intern
• Public Administrator (General)
• Senior Government Officials
• Chief Executives