Caregiver Education Coordinator

POSITION SUMMARY Reporting to the FCSS Assistant Manager, this is a grant-funded position that offers education and support to caregivers to increase their capacity to create safe, responsive, and nurturing environments and encourage healthy child development. This role will involve: developing and presenting workshops; liaising with local, regional, and provincial partners; offering one-on-one support to caregivers; and offering education and resources to families. WORK RESPONSIBILITES Facilitate and deliver group-based educational sessions to families around topics such as effective parenting, building healthy families, and supporting children’s development Deliver one-on-one support to families to help them work through challenges or develop skills with resources such as the Positive Parenting Program, Kids Have Stress Too, etc. Prepare information and resources to assist in the facilitation and delivery of caregiver education presentations, including research and handouts Use online and social media platforms to promote healthy families, including the creation of original content Work with external and internal agencies to connect with families at different public settings (e.g. events, indoor playground, schools) Operate the Hinton Family Centre as required Liaise with external agencies and volunteers to obtain resources, speakers, and expertise to offer additional programs and supports to families Reports all minor and major accidents, problems and disturbances, incidents, and site damage to the FCSS Assistant Manager and ensure all appropriate forms are filled out accurately and completely Complete, maintain, and act in compliance with safety documents (including Job Hazard Assessments, Safe Work Practices, Hazard Identification Forms, and other tools) Complete and maintain confidential casework files for client contact May be assigned a role within the Emergency Social Services for Disaster Services QUALIFICATIONS Certificate or training program related to human services, early childhood education, and/or facilitation Education relevant to facilitation is preferred Minimum 1 years of work experience working with children and families Satisfactory background screening is required for this position including a Criminal Record Check, Vulnerable Sector Check, and Child Welfare Check Valid First Aid and CPR-C Certificate A Class 5 Driver’s License with a satisfactory Driver’s Abstract SKILLS & ABILITES Knowledge of the community and challenges facing families in Hinton and area is an asset Ability to deliver, plan, and organize needs assessments Ability to facilitate programs, projects, and special events Effective interpersonal skills and a strong customer service focus on dealing with other staff, volunteers, agencies (local and provincial), customers, and the public Proven discretion with a good understanding of confidentiality requirements under existing legislation Advanced communication skills, including experience in public speaking and facilitation of workshops Proven time management and organizational skills Basic computer skills (Microsoft Office, Outlook, Word, Excel, Publisher, Canva) A high degree of personal initiative Tolerance and understanding of differing family lifestyles and culture Integrity, reliability, and diplomacy in work methods and work relationships Sound judgment in a constantly evolving environment Ability to work well in a team environment as well as independently High energy, self-starter WORKING CONDITIONS Details pertaining to the physical demands of the position can be found in the Physical Demands Analysis with Health & Safety. HEALTH & SAFETY Ensure the Town of Hinton health and safety policies, procedures, and safe work practices are followed in accordance with the Occupational Health and Safety Act and Regulations. SUBMIT COVER LETTER & RESUME STATING COMPETITION NUMBER TO: [email protected] Applications must be submitted in PDF or Word format only. Please save your document using the following naming convention: Last Name, First Name, Position Title, Competition Number.

The coordinator develops and delivers educational workshops and one-on-one support to caregivers to promote healthy child development. They also liaise with community partners and manage the Hinton Family Centre to provide essential resources to families.

Candidates need a certificate in human services or early childhood education and at least one year of experience working with families. A valid driver's license, First Aid/CPR-C certification, and satisfactory background checks are required.

• Time managementPreferred
• Customer servicePreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Workshop Facilitation
• Public Speaking
• Case Management
• Needs Assessment
• Interpersonal Communication
• Time Management
• Microsoft Office
• Canva
• Customer Service
• Confidentiality
• Crisis Intervention
• Program Planning

• Social Services
• Education
• Government & Public Sector
• Healthcare
• Management & Leadership

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available