Operations Supervisor

POSITION SUMMARY Reporting to the Operations Manager, this position will primarily be responsible for day-to-day leadership and technical oversight for public works and fleet services. This position plans, schedules and supervises the activities of solid waste collection, roads, signage, and fleet maintenance. The work performed includes preparing and managing budgets, coordinating contractors, and maintaining service levels, asset reliability, and public satisfaction across all seasons. WORK RESPONSIBILITIES Public Works and Transportation Develop, maintain, and schedule work programs to ensure year-round traffic flow including but not limited to road, sidewalk, curb, gutter, and hard boulevard surface maintenance Maintain all roads and lanes including snow removal, winter sanding, street sweeping, signage, signals, grading gravel surfaces, and back lanes Oversee storm water management including storm pipe, hatch, and culvert maintenance Plan and supervise road maintenance programs including grading, patching, crack sealing, dust control, and gravel road upkeep Oversee drainage, culverts, storm water infrastructure, signage, and traffic controls Coordinate seasonal work including street sweeping, snow and ice control, and sanding Oversee and coordinate the residential and commercial solid waste and recycling collection program, and liaise with regional landfill authority partners for waste and collection disposal services Develop seasonal work plans and allocate labour and equipment resources Inspect worksites, track work orders, and monitor levels of service Respond to resident service requests Coordinate and supervise contractors as needed to support departmental operations Oversee the operation, maintenance, and repairs of utility systems Shop and Office Support Functions Oversee municipal fleet and heavy equipment lifecycle planning including procurement, specifications, and replacement Manage preventive maintenance schedules, fuel management, parts inventory, and shop safety Maintain Town-owned facilities including the garage, yard, and cold storage People, Safety, and Budget Support employee development, training, certification progression, and performance management in collaboration with Human Resources Supervise, plan, direct, and schedule the activities of public works and fleet maintenance Encourage teamwork and reward outstanding contributions for individual and group efforts Administer and coordinate training and safety programs and monitor workforce requirements Identify recruitment requirements and participate in the recruitment process and interviews Communicate organization and Department directives, goals, standards, policies, and procedures Lead Occupational Health and Safety practices including hazard assessments, toolbox meetings, and incident investigations Prepare and manage operating and capital budgets, and contribute to multi-year infrastructure and fleet replacement planning Prepare tenders, requests for proposals, requests for quotations, and council reports Manage, operational and capital projects, utilizing contractor and staff effectively for Public Works, and Fleet Service Areas Identify Capital Infrastructure Replacement needs, and provide input and assistance to the operations manager in developing and maintaining the long-term capital infrastructure replacement plan Responsible to work within the operating budget and report anomalies to the Operations Manager Miscellaneous Participate in applicable committees Provide advice and assistance to the Development & Infrastructure Engineer and Operations Manager Undertake other duties as assigned May be assigned a role within the Emergency Coordination Centre (ECC) for Disaster Services QUALIFICATIONS Post-Secondary Certificate, Diploma, or Degree in Civil Engineering Technology, Environmental Sciences, or related discipline is preferred Completion of or working towards Certified Technician Designation from the Association of Science and Engineering Technology of Alberta (ASET) Completion of or workings towards a Public Works Supervisor Level III Certificate A combination of education and/or experience related to this position may be considered Minimum 5 years of technical and supervisory work experience in road construction, maintenance, and equipment/fleet services in a municipal work environment Minimum 3 years of supervisory work experience in a unionized work environment Advanced with computers and systems, GIS, Microsoft Office Suite, and planning software Knowledge and understanding of the Occupational Health and Safety Act (OH&S), Regulations, Workplace Hazardous Materials Information Systems (WHMIS), Confined Space Entry Safety Procedures, Alberta Transportation Traffic Laws, and other applicable legislative requirements to perform work in accordance with all aspects of health and safety Valid First Aid and CPR Certificate Satisfactory background screening is required for this position including a Criminal Record Check A Class 5 Driver’s License, Class 3 with Air Brake Endorsement is preferred, and a satisfactory Driver’s Abstract SKILLS & ABILITIES Able to support, coach, and develop staff in a fully participative workplace to positively engage and motivate staff to ensure maximum productivity in a “safety first” environment Effective interpersonal skills in dealing with staff, peers, the public, and Council under all types of conditions offering a positive and generally supportive and collaborative approach Able to work co-operatively, support, and coach co-workers in a positive team environment while sharing work expertise and knowledge Strong management skills to de-escalate situations with upset customers Continually update knowledge in all aspects of the position to provide exceptional service compliant with legislation Use good judgement under pressure when making decisions with changing priorities A constant awareness of who the customer is, both internal and external, with a recognition of the customer’s needs while providing exceptional service Strong time management and organizational skills to prioritize responsibilities Demonstrate a high degree of professionalism delivered with integrity For more information, please visit www.hinton.ca SUBMIT APPLICATIONS (COVER LETTER & RESUME) STATING COMPETITION NUMBER TO: Applications must be submitted in PDF or Word format only. Please save your document using the following naming convention: Last Name, First Name, Position Title, Competition Number. Email: [email protected]

The Operations Supervisor provides leadership and technical oversight for public works, fleet services, and solid waste collection. Key duties include managing budgets, scheduling maintenance programs, and ensuring the reliability of municipal infrastructure and assets.

Requires a minimum of 5 years of technical and supervisory experience in municipal road construction and fleet services, including 3 years in a unionized environment. A post-secondary credential in Civil Engineering Technology or Environmental Sciences is preferred along with a valid driver's license.

• Time managementPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Public Works Management
• Fleet Maintenance
• Budget Management
• Staff Supervision
• Project Management
• Occupational Health and Safety
• Contractor Coordination
• GIS
• Microsoft Office Suite
• Infrastructure Planning
• Waste Management
• Road Maintenance
• Performance Management
• Conflict De-escalation
• Time Management
• Technical Oversight

• Government & Public Sector
• Management & Leadership
• Engineering
• Transportation
• Construction

Minimum education

Professional degree

Minimum experience

5+ years

Apply by

Feb 14, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available