Transit Operations Clerk

Job Details Temporary Full Time (CUPE 1329T) Posting Status Open to all current Town of Oakville employees and external applicants Duration Indefinite Contract Internal secondment applications are welcome. Please note, however, that members of management will not be considered for secondments into bargaining unit positions. Temporary Vacancy Reason Leave of Absence Closing Date Applications for this position must be received at no later than 11:59pm on August 30, 2026. This job posting is for an existing vacancy and therefore will be filled accordingly. Job Responsibilities Under the general direction of the Manager Transit Operations, the position is responsible for: Preparing PM bus dispatch, dispatch sheets, and maintaining driver/dispatch log. Initiating appropriate action in response to service breakdowns, change offs, detours, emergencies, collisions, etc. Monitoring and applying work rules to drivers sign up selections (both work week and vacations); preparing and modifying weekly board for the following week and posting in the drivers’ room; preparing bus drivers daily schedules; informing drivers of work assignments for the following day; recording requests for lieu days/floater days. Ensures that drivers report on time and to their assigned vehicle on time; processes and records all attendance documentation. Preparation of driver’s sign-up board and dispatch sheets as required. Recording all information regarding the assigning of drivers i.e. hours worked, sickness, time off, etc. Attending Health and Safety meetings, preparing and distributing minutes Responsible for all aspects of payroll for driving staff including preparing and uploading approved payroll to finance and recording all overtime and shift premiums for supervisors. Responsible for assigning overtime as per the Collective Agreement; recording overtime in O/T book; calculating value of extra time sheets and applying to payroll and hours offered; distributing meal allowances; completing equalization, monitoring, reviewing and approving shift changes and shift assignments in compliance with ESA. Completing payroll sheets and posting in Excel daily; investigating and taking appropriate action for payroll errors. Daily preparation of spare board as per provisions of the Collective Agreement. Processing all necessary forms and paperwork as required by the Collective Agreement. Booking of driver’s license renewals. Investigating and reporting on public complaints and other incidents as directed. Maintaining a good working knowledge of all routes, schedules and regulations so as to provide excellent responses to public inquiries A thorough understanding of the UNIFOR 1256 Collective Agreement Liaising with other departments when required Performing other duties as assigned Qualifications Completion of Grade 12 education plus complementary courses related to computer applications and business administration. A minimum of 3 years of office administration experience in a fast-paced unionized environment. Experience with payroll administration systems and an understanding of the Employment Standards and the Occupational Health and Safety Acts. Good verbal and written communication and public relations skills are desirable attributes Must be able to deal effectively with the public in person, via email or over the phone and be able to apply common sense, use good judgment, be courteous, and discrete, to ensure customer satisfaction at all times. Must demonstrate an advanced level of proficiency working with spreadsheets and word processing software (Microsoft Word and Excel). Must have an excellent command of the English language, both written and oral. Good working knowledge of Transit systems would be an asset. Must be resourceful and have initiative to work with little supervision. Must have strong organizational and time management skills, as well as an understanding of sensitive and confidentiality requirements. Must hold and provide a copy of a valid and unrestricted Ontario Driver’s License Class G minimum with a driving record that demonstrates responsible and safe driving behaviour. DATED: August 21, 2026 The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates. This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. The minimum threshold score for each of the testing and interview components of the recruitment process is 75%. We thank all applicants and advise that only those selected for an interview will be contacted.

The position is responsible for managing bus dispatch, driver scheduling, and payroll administration for driving staff. It also involves monitoring work rules, handling public inquiries, and ensuring compliance with the Collective Agreement and safety regulations.

Candidates must have a high school diploma and at least 3 years of office administration experience in a fast-paced unionized environment. A valid Ontario Class G driver's license and proficiency in Microsoft Office are required.

• Time managementPreferred
• Customer servicePreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred

Identified from the job description. Confirm important requirements above.

• Payroll Administration
• Dispatching
• Collective Agreement Interpretation
• Microsoft Excel
• Microsoft Word
• Office Administration
• Public Relations
• Time Management
• Organizational Skills
• Employment Standards Act
• Occupational Health and Safety Act
• Conflict Resolution
• Scheduling
• Record Keeping
• Customer Service
• English Communication

• Transportation
• Administrative
• Government & Public Sector
• Logistics
• Management & Leadership

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level