TP Group, formerly known as Teleperformance, is a leading digital business services provider, embracing AI to deliver modern, intelligent, and empathetic solutions.
Paris, Île-de-France
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Remote · Ontario, Canada
The Mandarin Interpreter facilitates communication between Mandarin and English speakers across various industries by providing on-demand audio and video interpretation. They are responsible for rendering accurate meanings while maintaining professional standards, cultural sensitivity, and strict adherence to interpretation protocols.
Remote · Ontario, Canada
The Cantonese Interpreter facilitates communication between Cantonese and English speakers across various industries by providing on-demand audio and video interpretation. They are responsible for maintaining professional standards, ensuring accurate meaning transfer, and adhering to established interpretation protocols.
Hybrid · Toronto
The Contact Center Manager is responsible for the overall management of staff, operations, and client relationships to ensure financial and quality targets are met. They oversee daily call center activities, strategic planning, and the development of a high-performing team while ensuring compliance with organizational policies.
Remote · Manitoba, Canada
Provide first-level technical support and customer service for product installation, operation, and maintenance. Build positive customer relations by resolving issues and accurately documenting data in prescribed applications.
On-site · Toronto
The Enterprise Client Account Manager will drive advertising solutions by managing end-to-end sales cycles and fostering strategic partnerships with Fortune 500 clients. Responsibilities include campaign setup, optimization, data-driven strategy development, and providing regular performance reporting to stakeholders.
On-site · Toronto
The Sales Trainer will design and implement training curricula for an AI platform, focusing on transforming technical expertise into persuasive sales storytelling. They will also manage the induction process for new talent and collaborate with analysts to report on educational impact.
Hybrid · Toronto
The Cluster Lead oversees and manages a group of team leads to ensure efficient operations and the achievement of sales quotas. They are responsible for coaching sales professionals, developing sales strategies, and maintaining strong client relationships.
Hybrid · Toronto
The Cluster Manager oversees a group of team leads to ensure efficient operations and achievement of sales quotas for the Google Cloud team. They are responsible for coaching high-performing sales professionals, developing sales strategies, and presenting business reviews to stakeholders.
Hybrid · Toronto
The Sales Team Lead will oversee daily operations, set priorities, and provide coaching to drive team performance and skill development. They are responsible for managing client relationships, conducting business reviews, and acting as the primary escalation point for critical issues.
Remote · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
Provide first-level customer service solutions and resolve technical issues using established diagnostic tools. Maintain positive customer relations while accurately inputting data and coordinating with various internal functions.
On-site · Toronto
The Real Time Analyst manages intraday performance to ensure service levels, occupancy, and schedule adherence meet established targets. They act as the first point of contact for service-related escalations and monitor real-time floor activities to maintain operational efficiency.
On-site · Toronto
Manage complex, high-stakes escalations from guests and hosts by serving as the primary point of contact for end-to-end resolution. Mediate disputes between parties while exercising discretion and sound judgment to ensure positive outcomes and continuous process improvement.
On-site · Toronto
You will lead and mentor a team of Sales Executives to drive growth and performance for the AI Platform client within the digital advertising sector. Responsibilities include executing strategic initiatives, managing key account relationships, and ensuring the professional development of your team.
On-site · Toronto
The trainer will execute the full training cycle for new and existing team members, including analysis, planning, implementation, and evaluation. They will also provide ongoing support, constructive feedback, and monitor performance to ensure quality standards are met.
On-site · Toronto
The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. They are responsible for building global reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to support sales performance.
Hybrid
The Business Development Representative will manage a sales pipeline by identifying and contacting high-potential leads to facilitate new business opportunities. They will perform needs assessments and book appointments for the sales team to close deals while meeting quarterly performance targets.
On-site · Toronto
The Operations Manager oversees cluster leads to ensure efficient business operations, client satisfaction, and revenue growth. They are responsible for coaching sales teams, executing sales strategies, and managing key client relationships to meet performance quotas.
Hybrid · Toronto
The role involves pitching products to assigned customers to drive success and upsell strategies while managing relationships. You will serve as a trusted consultant to help businesses grow by providing strategic guidance on domain and web hosting services.
Hybrid · Toronto
The Sales Representative is responsible for prospecting, acquiring, and managing advertising clients across various platforms. They will build strong client relationships, conduct needs assessments, and drive revenue growth through effective sales strategies.
Hybrid · Toronto
Generate demand and cultivate opportunities with enterprise customers through consultative sales and value-based approaches. Manage a geographical territory, conduct solution demonstrations, and maintain accurate pipeline forecasting in Salesforce.
