TP Group, formerly known as Teleperformance, is a leading digital business services provider, embracing AI to deliver modern, intelligent, and empathetic solutions.
Paris, Île-de-France
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Remote · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
Provide first-level customer service solutions and resolve technical issues using established diagnostic tools. Maintain positive customer relations while accurately inputting data and coordinating with various internal functions.
On-site · Toronto
The trainer will execute the full training cycle for new and existing team members, including analysis, planning, implementation, and evaluation. They will also provide ongoing support, constructive feedback, and monitor performance to ensure quality standards are met.
On-site · Toronto
You will lead and mentor a team of Sales Executives to drive growth and performance for the AI Platform client within the digital advertising sector. Responsibilities include executing strategic initiatives, managing key account relationships, and ensuring the professional development of your team.
On-site · Toronto
The Real Time Analyst manages intraday performance to ensure service levels, occupancy, and schedule adherence meet established targets. They act as the first point of contact for service-related escalations and monitor real-time floor activities to maintain operational efficiency.
On-site · Toronto
Manage complex, high-stakes escalations from guests and hosts by serving as the primary point of contact for end-to-end resolution. Mediate disputes between parties while exercising discretion and sound judgment to ensure positive outcomes and continuous process improvement.
Hybrid · Toronto
Generate demand and cultivate opportunities with enterprise customers through consultative sales and value-based approaches. Manage a geographical territory, conduct solution demonstrations, and maintain accurate pipeline forecasting in Salesforce.
Hybrid · Toronto
The specialist handles inbound calls from customers and dealers to manage accounts, payments, and financing inquiries. They are also responsible for processing documentation, supporting collections activities, and resolving customer complaints.
Hybrid
The Business Development Representative will manage a sales pipeline by identifying and contacting high-potential leads to facilitate new business opportunities. They will perform needs assessments and book appointments for the sales team to close deals while meeting quarterly performance targets.
On-site · Toronto
Manage complex, high-stakes escalations from guests and hosts by serving as the single point of contact for end-to-end resolution. Mediate disputes between parties while exercising discretion to provide effective solutions and drive continuous improvement.
Hybrid · Toronto
The Inside Sales Representative is responsible for prospecting, acquiring, and managing advertising business clients for a digital advertising partner. This role involves conducting needs assessments, delivering sales pitches, and maintaining strong client relationships to drive revenue and campaign performance.
Hybrid · Toronto
The role involves pitching products to assigned customers to drive success and upsell strategies while managing relationships. You will serve as a trusted consultant to help businesses grow by providing strategic guidance on domain and web hosting services.
On-site · Toronto
Manage complex, high-stakes escalations for guests and hosts as a single point of contact. Mediate disputes and provide feedback to improve tools, processes, and policies.
Hybrid · Toronto
The Lead Prospector is responsible for identifying and vetting potential customers using internal and external research tools. They must collaborate with sales teams to route high-quality leads and analyze industry trends to support business growth.
On-site · Waterloo
The role involves working in a high-volume contact center to provide customer care and technical support while meeting quality KPIs. Responsibilities include identifying customer needs, offering solutions, and documenting interactions in a tracking database.
Hybrid · Toronto
The Operations Manager oversees cluster leads to ensure efficient operations, business continuity, and high-quality customer experience. They are responsible for coaching sales teams, executing sales strategies, and managing client relationships to drive revenue growth.
Hybrid · Toronto
The Sales Representative is responsible for prospecting, acquiring, and managing advertising clients across various platforms. They will build strong client relationships, conduct needs assessments, and drive revenue growth through effective sales strategies.
On-site · Toronto
The Enterprise Ads Sales Specialist is responsible for identifying, engaging, and closing new business opportunities through inbound and outbound prospecting. They will conduct needs analysis to present tailored AI advertising solutions and manage the full sales cycle while maintaining accurate records in the CRM.
On-site · Toronto
The Sales Coach is responsible for developing and delivering foundational and advanced sales training programs for new and existing team members. They will also collaborate with leadership to foster a high-performance sales culture through performance monitoring, actionable feedback, and coaching.
On-site · Toronto
The Operations Manager oversees cluster leads to ensure efficient business operations, client satisfaction, and revenue growth. They are responsible for coaching sales teams, executing sales strategies, and managing key client relationships to meet performance quotas.
On-site · Toronto
The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. They are responsible for building global reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to support sales performance.
