Gift Shop Supervisor & Heritage Programmer

Job summary

The Gift Shop Supervisor & Heritage Programmer acts as an ambassador for Tr’ondëk Hwëch’in citizens by delivering heritage programs and providing excellent customer care. They are responsible for managing the gift shop, including inventory and point-of-sale operations, while fostering a welcoming environment for all visitors.

Job details

EMPLOYMENT OPPORTUNITY OPEN TO THE PUBLIC WITH PREFERENCE TO TH CITIZENS Competition #: 2026-07-003 Gift Shop Supervisor & Heritage Programmer - Permanent Department: Heritage Location: Trʼondëk Hwëchʼin Offices – Dawson, YT Posting Date: July 9, 2026 Standard Hours Bi-Weekly: 75 Start Date: Immediately Salary: Level 5 Step 1 ($72,969.00 annually) Closing Date: Until Filled Under the supervision of the Dänojà Zho Manager, the Gift Shop Supervisor & Heritage Programmer serves as an ambassador for Tr’ondëk Hwëch’in citizens and enhances cultural awareness, identity, and pride, while providing excellence in customer care to all visitors. The primary objective for this role is to deliver heritage programs and host visits in a positive environment where citizens, visitors, and employees feel welcomed and respected while enjoying an atmosphere of support, inspiration, and education. An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term, or auxiliary on-call vacancies within the same department and classification based on the organizational needs by going the next highest ranked candidate until the eligibility list expires. If this opportunity interests you, please submit a cover letter & resume clearly demonstrating the qualifications below, as selection for further consideration will be based solely on the information you provide. Applications will not be accepted without a cover letter and resume. Essential Qualifications: Minimum grade 12 education or equivalent experience in related fields. Experience in public speaking and customer service. Knowledge and experience in traditional / contemporary life ways and values of Tr’ondëk Hwëch’in. Passion for history, culture, traditions, language and service is essential. Good oral, written, research and communication skills. Experience providing customer service in a retail or similar operation, cashier skills, basic office skills. Experience operating a point-of-sale cash and inventory system especially Square Builder Ability to take on projects, problem solve and multi-task. Conditions of Employment: Criminal Records Check with vulnerable sector screening. Standard First Aid certification (or willingness to obtain within first 3 months). Valid Class 5 Driver’s License with clear driver abstract. TH101 cultural awareness training. A detailed job description is available upon request. Phone: (867) 993-7100 Send inquiries to: hrjobs@trondek.ca Mail: Tr’ondëk Hwëch’in Government, P.O. Box 599, Dawson City, Yukon, Y0B 1G0 Physical Location: 1242 Front Street, Dawson City, Yukon We thank all applicants, but only those selected for further consideration will be contacted. “To work together, to speak with one voice and to serve Tr’ondëk Hwëch’in Citizens in the pursuit of a strong, healthy, and united future.”

What you’ll do

The Gift Shop Supervisor & Heritage Programmer acts as an ambassador for Tr’ondëk Hwëch’in citizens by delivering heritage programs and providing excellent customer care. They are responsible for managing the gift shop, including inventory and point-of-sale operations, while fostering a welcoming environment for all visitors.

Requirements

Candidates must have a minimum of a grade 12 education or equivalent experience in related fields. Essential qualifications include experience in public speaking, customer service, and knowledge of Tr’ondëk Hwëch’in life ways and values.

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Multi-Tasking · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Public speaking
• Customer service
• Cashier skills
• Point-of-sale systems
• Inventory management
• Square builder
• Research
• Communication skills
• Problem solving
• Multi-tasking
• Cultural awareness
• Basic office skills
• First Aid Certification
• Valid Driver's License
• Customer Service
• Communication
• Public Speaking
• Inventory Management System
• Multitasking
• Point Of Sale

Job areas

• Retail
• Government & Public Sector
• Customer Service & Support
• Education
• Social Services
• Gift Shop Supervisor
• Retail Store Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers