Heavy Vehicle Parts Specialist

Job summary

Advise customers on vehicle parts and accessories both in-person and via phone. Manage orders, provide product expertise, and maintain strong customer relationships.

Job details

Your route Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $23.55 and $32.70 per hour (depending on your qualifications). Take pride in wearing our uniform as you work in a dynamic and stimulating environment! In This Key Role, You Will Advise customers, in person and over the phone, on our vehicle parts and accessories Place orders and follow-up with customers as needed Provide product expertise and relevant parts recommendations as required Create and maintain customer relationships. Under the hood To join our team, you need: Excellent customer service and communication skills Ability to lift up to 50 lbs Diploma in parts sales and/or heavy vehicle parts experience (asset). About The Division The Heavy Vehicle Parts Division caters mainly to the needs of the trucking and construction sectors, as well as the mining and forest industries. HVPD is the largest network in the country, with more than 100 Traction heavy vehicle parts stores, 3 TW distribution centres, over 100 TruckPro repair centres, and 3 Cadel specialized parts distribution centres from coast to coast.

What you’ll do

Advise customers on vehicle parts and accessories both in-person and via phone. Manage orders, provide product expertise, and maintain strong customer relationships.

Requirements

Candidates should have excellent communication skills and the ability to lift up to 50 lbs. A diploma in parts sales or experience with heavy vehicle parts is considered an asset.

Benefits

• Corporate Discounts • Professional Development Training

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication Skills
• Parts Sales
• Heavy Vehicle Parts Expertise
• Order Management
• Relationship Management
• Product Recommendations

Job areas

• Sales
• Customer Service & Support
• Transportation
• Retail
• Trades