Family owned and operated since 1974, Trail Appliances is the leading independent appliance retailer in Western Canada.
Calgary, Alberta
Family owned and operated since 1974, Trail Appliances is the leading independent appliance retailer in Western Canada with 15 stores in Alberta, Saskatchewan and British Columbia. Today, two generations of the Broderick family are actively involved in a business that began with renting appliances from their bottle depot on Macleod Trail in Calgary. Since then, the company has been built on service, old fashioned values, community involvement and pride in providing the market’s most innovative products at the best price. Trail Appliances provides a huge selection of leading brand name appliances from both North American and European manufacturers. Throughout its history, Trail Appliances has been recognized as an industry leader and continues to expand its product lines to meet the needs of its customers. Trail Appliances has always offered excellence in customer service, sales, delivery, and after-sales support. The company continues to grow and employs over 600 employees throughout Western Canada. Thanks to the dedication and commitment of their team, Trail Appliances is regularly recognized with both consumer and industry awards.
On-site · Calgary
The Customer Service Representative acts as the first point of contact, greeting customers and providing tailored solutions to ensure a positive experience. They are also responsible for booking deliveries, processing payments, and maintaining accurate records and filing systems.
On-site
The Customer Service Manager leads daily operations at the service counter, balancing hands-on customer support with team coaching and performance management. They are also responsible for scheduling, payroll, recruitment, and resolving complex customer escalations.
On-site
The Builder Administrator manages builder allowances, documentation, and project records while ensuring compliance with budgetary and contractual requirements. They also coordinate appliance deliveries and installations while acting as a liaison for service requests to ensure timely resolutions.
On-site · Edmonton
The Installation Coordinator is responsible for scheduling product installations, managing customer inquiries, and ensuring accurate documentation for the Costco partnership. They will also collaborate with sales teams to facilitate smooth installation processes and maintain precise post-installation records.
On-site · Calgary
You will validate work orders for accuracy and coordinate installation and service schedules to ensure efficient operations. Additionally, you will act as a central point of contact for field staff and manage contractor invoices to maintain service quality.
On-site · Edmonton
The Return Coordinator Assistant manages shop and damage inventory, processes defective returns, and handles warranty claims. They also support technicians and the Parts Department by locating parts and maintaining an organized, safe work environment.
On-site · Calgary
The Warehouse Associate is responsible for organizing inventory, maintaining a clean warehouse environment, and loading/unloading delivery trucks. They also assist with customer pick-ups and support annual inventory management tasks.
On-site · Calgary
The Journeyman Plumber is responsible for performing prompt and efficient installations and repairs of various household appliances. They must ensure high customer satisfaction while maintaining cleanliness and respect within the customer's home.
