Family owned and operated since 1974, Trail Appliances is the leading independent appliance retailer in Western Canada.
Calgary, Alberta
Family owned and operated since 1974, Trail Appliances is the leading independent appliance retailer in Western Canada with 15 stores in Alberta, Saskatchewan and British Columbia. Today, two generations of the Broderick family are actively involved in a business that began with renting appliances from their bottle depot on Macleod Trail in Calgary. Since then, the company has been built on service, old fashioned values, community involvement and pride in providing the market’s most innovative products at the best price. Trail Appliances provides a huge selection of leading brand name appliances from both North American and European manufacturers. Throughout its history, Trail Appliances has been recognized as an industry leader and continues to expand its product lines to meet the needs of its customers. Trail Appliances has always offered excellence in customer service, sales, delivery, and after-sales support. The company continues to grow and employs over 600 employees throughout Western Canada. Thanks to the dedication and commitment of their team, Trail Appliances is regularly recognized with both consumer and industry awards.
On-site · Calgary
The Appliance Installer is responsible for performing safe and professional appliance installations while ensuring compliance with manufacturer specifications and provincial codes. They must also provide excellent customer service by communicating effectively with clients and maintaining accurate installation documentation.
On-site · Edmonton
The Customer Service Representative acts as the primary point of contact, greeting customers and providing tailored solutions to ensure a positive experience. They are responsible for coordinating delivery schedules, processing payments, and maintaining accurate administrative records.
On-site · Calgary
Coordinate service and installation schedules by optimizing technician availability and validating work orders for accuracy. Act as the primary point of contact for field staff and manage contractor invoices and purchase orders.
On-site · Edmonton
The Installation Coordinator is responsible for scheduling product installations, managing customer inquiries, and ensuring accurate documentation for the Costco partnership. They will also collaborate with sales teams to facilitate smooth installation processes and maintain precise post-installation records.
On-site · Calgary
You will validate work orders for accuracy and coordinate installation and service schedules to ensure efficient operations. Additionally, you will act as a central point of contact for field staff and manage contractor invoices to maintain service quality.
On-site · Calgary
The representative will handle inbound and outbound calls to address customer inquiries, orders, and complaints while maintaining accurate records in the CRM system. They are also responsible for troubleshooting customer issues and staying informed about product features to provide expert advice.
On-site · Edmonton
Handle inbound and outbound calls to address customer inquiries, orders, and complaints while maintaining a positive demeanor. Troubleshoot issues, manage CRM documentation, and collaborate with team members to improve the customer experience.
On-site · Edmonton
Provide prompt and courteous pickup and delivery services for appliances while maintaining high customer service standards. Responsibilities include inspecting products, assisting with minor hook-ups, and reporting any damages or errors.
On-site · Edmonton
The Call Centre Representative will handle inbound and outbound customer inquiries, orders, and complaints while maintaining a positive and professional demeanor. They are responsible for troubleshooting issues, documenting interactions in the CRM, and staying informed on product specifications to provide accurate information.
On-site · Edmonton
The Delivery Driver is responsible for providing prompt and courteous pickup and delivery services while ensuring products are inspected and loaded correctly. They must also report any damages or errors and adhere to all safety processes and procedures.
On-site · Edmonton
The Return Coordinator Assistant manages shop and damage inventory, processes defective returns, and handles warranty claims. They also support technicians and the Parts Department by locating parts and maintaining an organized, safe work environment.
On-site · Saskatoon
The Warehouse Associate is responsible for organizing inventory, maintaining a clean warehouse environment, and assisting with customer pick-ups. They will also load and unload delivery trucks while ensuring all safety procedures are followed efficiently.
On-site · Saskatoon
The Warehouse Associate is responsible for organizing inventory, loading and unloading delivery trucks, and assisting with customer pick-ups. They must maintain a clean warehouse environment and support annual inventory management tasks.
On-site · Red Deer
The Sales Consultant is responsible for meeting sales goals by providing expert product advice and exceptional customer service. They also manage order processing, customer payments, and inventory organization to ensure a seamless customer experience.
On-site · Red Deer
The Sales Consultant is responsible for meeting sales goals by identifying customer needs and providing expert product advice. Key duties include processing orders, managing inventory, and maintaining a consistent customer prospecting system.
On-site · Calgary
The Warehouse Associate is responsible for organizing inventory, maintaining a clean warehouse environment, and loading/unloading delivery trucks. They also assist with customer pick-ups and support annual inventory management tasks.
On-site · Calgary
You will serve as the first point of contact for customers, providing tailored solutions and support in person and over the phone. Additionally, you will manage scheduling, process payments, and maintain organized filing systems.
On-site · Edmonton
Supports shop and parts operations by maintaining inventory accuracy and organizing the damage area. Processes defective returns and warranty claims while coordinating with manufacturers and technicians.
On-site · Calgary
The Warehouse Associate is responsible for organizing inventory, loading and unloading delivery trucks, and assisting with customer pick-ups. They must maintain a clean warehouse environment and support annual inventory management tasks.
On-site · Calgary
The Journeyman Plumber is responsible for performing prompt and efficient installations and repairs of various household appliances. They must ensure high customer satisfaction while maintaining cleanliness and respect within the customer's home.
