Sales Account Manager

Job summary

The Sales Account Manager is responsible for managing key customer accounts, driving sales growth, and identifying new business opportunities. They will collaborate with internal teams to ensure service excellence and meet sales targets.

Job details

Sales Account Manager TRANSX LTD Operating for over 50 years, TransX LTD is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business needs. The TransX Group of Companies has an exciting opportunity for a Sales Account Manager to join the Sales & Marketing department. The Sales Account Manager is responsible for managing and developing key customer accounts, driving sales growth, and ensuring the delivery of excellent customer service. This role involves building strong relationships with clients, identifying business opportunities, and collaborating with internal teams to meet customer needs and exceed sales targets. The primary objective of this role is to drive sales, identify new business opportunities, expand market presence, and collaborate cross-functionally to ensure customer satisfaction and business growth. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect. KEY RESPONSIBILITIES * Customer Relationship Management: Develop and maintain strong relationships with key customer accounts, ensuring customer satisfaction and loyalty. Act as the primary point of contact for customer inquiries, requests, and concerns, ensuring timely and effective resolution. Conduct regular customer meetings and presentations, and assist internal teams with account-specific issues such as invoicing, claims, and service. * Sales Development & Strategy: Identify and pursue new business opportunities through prospecting and cold calling potential clients. Develop and implement sales strategies to achieve targets and contribute to growth. Prepare and present pricing proposals, manage contract negotiations, and submit regular sales reports and revenue forecasts to senior management. * Cross-Functional Collaboration & Market Engagement: Work closely with Marketing to develop promotional materials, campaigns and initiatives. Collaborate with Operations, Logistics, and other departments to ensure smooth order execution and timely service delivery. Provide feedback and market trend insights to internal teams. * Market Analysis & Networking: Maintain up-to-date knowledge of industry trends, market conditions, and competitor offerings. Attend industry events, trade shows, and networking functions to build brand awareness. Travel as needed to localized provinces and states for meetings, presentations, and prospecting. QUALIFICATIONS * Education: Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Additional sales training or certifications are a plus. * Experience: Three (3) to five (5) years of experience in sales, account management, or business development, preferably in a B2B environment. Industry knowledge in transportation and market trend is a plus. * Technical & Functional Skills: Proven track record of meeting or exceeding sales targets. Familiarity with CRM software and sales tracking tools (e.g., Salesforce, HubSpot). Ability to analyze sales data, identify trends, and adjust strategies. * Soft Skills: Excellent written, verbal, and presentation skills. Strong negotiation, problem-solving, and decision-making capabilities. Ability to work independently, manage multiple accounts, and prioritize effectively in a collaborative team setting. * Travel Requirements: Ability and willingness to travel to localized provinces and states for business development. BENEFITS & PERKS WHY JOIN TRANSX? * Large, Canadian-owned company * Operating for over 50 years * Leading transportation and logistics services * 11 Terminals across North America * Competitive compensation * Partnered training programs and learning supports BENEFITS * Comprehensive group health benefits * RRSP company match programs * Referral bonus program * Training and tuition reimbursement RECOGNITION PROGRAMS * Annual employee recognition & appreciation events * Years of service awards * Employee spotlights in our TransX Newsletter * Safety recognition * Annual performance incentives OTHER PERKS * Employee and family assistance program * Encouraged work-life balance * Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.) * Team environment, professional & personal growth APPLY TODAY! TransX Ltd. is committed to building a culture of diversity, equity, and inclusion and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you require accommodation for the recruitment process, please let us know at the point of application.

What you’ll do

The Sales Account Manager is responsible for managing key customer accounts, driving sales growth, and identifying new business opportunities. They will collaborate with internal teams to ensure service excellence and meet sales targets.

Requirements

Candidates must have a Bachelor's degree in Business, Sales, or Marketing and three to five years of relevant sales or account management experience. Strong negotiation, communication, and CRM software skills are required for this role.

Benefits

• Comprehensive group health benefits • RRSP company match programs • Referral bonus program • Training and tuition reimbursement • Annual employee recognition and appreciation events • Years of service awards • Employee spotlights • Safety recognition • Annual performance incentives • Employee and family assistance program • Corporate discounts

Listed skills

• Problem solving · Preferred
• Data analysis · Preferred
• Decision Making · Preferred
• Negotiation · Preferred
• Cold Calling · Preferred
• Contract Negotiation · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer relationship management
• Sales development
• Strategic planning
• Prospecting
• Cold calling
• Contract negotiation
• Revenue forecasting
• Market analysis
• CRM software
• Sales tracking
• Data analysis
• Presentation skills
• Negotiation
• Problem-solving
• Decision-making
• Cross-functional collaboration
• Presentations
• Invoicing
• Management
• Operations
• Problem Solving
• Prioritization
• Leadership
• Decision Making
• Innovation
• Business Administration
• Marketing
• Customer Relationship Management
• Accountability
• Promotional Materials
• Sales
• Customer Service
• HubSpot CRM
• Cross-Functional Collaboration
• Market Trend
• Salesforce
• Market Analysis
• Account Management
• Business Development
• Teamwork
• Sales Prospecting
• Newsletters
• Sales Strategy
• Business To Business
• Verbal Communication Skills
• Customer Inquiries
• Brand Awareness
• Contract Negotiation
• Sales Development
• Functional Skills

Job areas

• Sales
• Logistics
• Transportation
• Management & Leadership
• Customer Service & Support
• Sales Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products