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Trip Arrivals Clerk

  • Mississauga, ON
  • On-site
  • Posted Oct 20, 2026
  • 1 position

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Minimum education
Master’s degree
Posting language
English
Working hours
40 hours per week

Job summary

The Trip Arrivals Clerk is responsible for processing outbound paperwork, entering inbound trip data into the dispatching system, and managing communications with drivers and brokers. They also handle basic dispatching duties and ensure the accuracy of border crossing documentation.

Job details

Trip Arrivals Clerk (Full-Time) TRANSX LTD. Operating for over 50 years; the TransX Ltd. is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs. SUMMARY – Trip Arrivals Clerk Shift: 6:00PM to 6: 00AM The Trip Arrivals Clerk plays an active role in the trip dispatching and trip arrival process. From processing paperwork for outbound loads, to accurately entering arriving inbound trips, Trip Arrivals is integral to the freight service. Being the first point of contact for Drivers and Brokers, the Arrivals team can handle duties ranging from clerical to basic dispatching and planning. Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect. KEY ACTIVITIES Duties and responsibilities include, but are not limited to: * Enter incoming trips into the dispatching system (TMW) * Dispatch Drivers on outgoing trips * Process trip paperwork * Take Broker call-in information and update trip ETA's * Front-line communications with Drivers that need assistance * Create and review border crossing documents and notifications SKILLS & KNOWLEDGE Education * Post- secondary Degree would be an asset Experience * Previous experience in the transportation industry would be considered an asset (supply chain or logistics preferred). * Strong written and verbal communications skills * Ability to work independently and in a team environment * High tolerance for ambiguity * Basic knowledge of Windows operating system * Passion for customer service * Strong problem-solving skills BENEFITS & PERKS WHY JOIN TRANSX? * Large, Canadian owned company * Operating for over 50 years * Leading transportation and logistics services * 11 Terminals across North America * Competitive compensation * Partnered training programs and learning supports BENEFITS * Comprehensive group health benefits * RRSP company match programs * Referral bonus program * Training and tuition reimbursement RECOGNITION PROGRAMS * Annual employee recognition & appreciation events * Years of service awards * Employee spotlights in our TransX Newsletter * Safety recognition * Annual performance incentives OTHER PERKS * Employee and family assistance program * Encouraged work-life balance * Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.) * Team environment * Professional & personal growth APPLY TODAY! TransX Ltd. is committed to building a culture of diversity, equity and inclusion also welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you require accommodation for the recruitment process, please let us know at the point of application.

What you’ll do

The Trip Arrivals Clerk is responsible for processing outbound paperwork, entering inbound trip data into the dispatching system, and managing communications with drivers and brokers. They also handle basic dispatching duties and ensure the accuracy of border crossing documentation.

Requirements

Candidates should possess strong communication and problem-solving skills with the ability to work independently or in a team. Previous experience in the transportation, supply chain, or logistics industry is considered an asset.

Benefits

  • Comprehensive group health benefits
  • RRSP company match programs
  • Referral bonus program
  • Training and tuition reimbursement
  • Annual employee recognition & appreciation events
  • Years of service awards
  • Safety recognition
  • Annual performance incentives
  • Employee and family assistance program
  • Corporate discounts

Listed skills

  • Customer service · Preferred
  • Teamwork · Preferred
  • Supply Chain · Preferred
  • written communication · Preferred
  • Problem solving · Preferred
  • Logistics · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Dispatching
  • Logistics
  • Supply chain
  • Customer service
  • Problem-solving
  • Written communication
  • Verbal communication
  • Windows operating system
  • TMW dispatching system
  • Border crossing documentation
  • Clerical tasks
  • Teamwork
  • Communication
  • Planning
  • Problem Solving
  • Leadership
  • Innovation
  • Accountability
  • Customer Service
  • Clerical Works
  • Newsletters
  • Supply Chain
  • Diversification (Investing)

Job areas

  • Logistics
  • Transportation
  • Administrative
  • Customer Service & Support
  • Arrival and Departure Clerk
  • Logistics Technician
  • Freight Handlers
  • Logisticians

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