General Sales Manager

Job summary

Oversee new and used vehicle sales and F&I operations, including coaching the sales team, monitoring performance, developing sales strategies, and managing inventory and pricing. Coordinate with other departments to deliver a seamless customer experience, resolve escalated concerns, maintain compliance, and participate in community and promotional events.

Job details

Company Description Trent Valley Honda is a leading Honda dealership serving the Peterborough, Ontario area. The dealership offers a wide selection of new and pre-owned vehicles along with comprehensive service and parts departments. Trent Valley Honda is recognized as a dealer of choice in the community for its customer-focused approach and competitive pricing. Team members join a collaborative environment focused on delivering a high-quality ownership experience to every guest. Role Description: See the full details in our careers page on our website at tvhonda.com. The General Sales Manager is a full-time, on-site role based in Peterborough, Ontario, Canada. This position oversees variable operations, including new and used vehicle sales, and F&I. Day-to-day responsibilities include coaching and mentoring the sales team, monitoring performance metrics, developing sales strategies and promotions, and managing inventory and pricing. The General Sales Manager collaborates closely with other departments to ensure a seamless customer experience, handles escalated customer concerns, and maintains compliance with dealership policies and manufacturer standards. The role also involves participating in community and promotional events to build the dealership’s brand and drive traffic.

What you’ll do

Oversee new and used vehicle sales and F&I operations, including coaching the sales team, monitoring performance, developing sales strategies, and managing inventory and pricing. Coordinate with other departments to deliver a seamless customer experience, resolve escalated concerns, maintain compliance, and participate in community and promotional events.

Requirements

The posting does not specify formal education, experience, or certification requirements. It indicates a mid-senior-level role requiring oversight of dealership sales operations and the ability to coach a team, manage performance and inventory, and support customer service and compliance.

Listed skills

• Inventory management · Preferred
• Performance Monitoring · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Team Coaching
• Mentoring
• Performance Monitoring
• Sales Strategy Development
• Promotions
• Inventory Management
• Pricing Management
• Customer Experience
• Customer Concern Resolution
• Policy Compliance
• Manufacturer Standards Compliance
• Community Engagement

Job areas

• Sales
• Management & Leadership
• Customer Service & Support
• Marketing