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Primary Direct Support Worker, Full-Time, Aldaview Services

  • New Hamburg, ON
  • On-site
  • Posted Sep 12, 2026
  • 1 position

$26–$30 / hour

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Minimum education
Professional degree
Posting language
English
Working hours
40 hours per week

Job summary

The Primary Direct Support Worker coordinates support plans to increase the quality of life and independence of assigned clients. They also provide leadership and direction to other staff members when necessary.

Job details

PRIMARY DIRECT SUPPORT WORKER Full-Time, Permanent Aldaview Services, Tri-County Mennonite Homes New Hamburg, ON About Aldaview Services: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture where employees can participate in professional development and enhance their skills. Aldaview Services is organized to provide facilitation and support for persons with intellectual/developmental disabilities. Our services and activities are geared to promote community involvement and participation at the level desired by the individual. We seek to promote daily involvement within the community, including opportunities for physical and emotional wellness, social and spiritual growth, and leisure and recreational activities. About the role: The Primary Direct Support Worker is responsible to coordinate and ensure the provision of support which will increase the quality of life and independence of individuals supported. A caseload will be assigned by the Aldaview Leadership Team. While the Primary Direct Support will take a lead role with an assigned caseload they will also provide leadership and direction to other staff when the assigned Primary Direct Support is not available or on shift. WAGE: $25.64 to $29.74 hourly QUALIFICATIONS Post-secondary degree/diploma in the social services field, such as a DSW/PSW or enrolled in a related college or university program is preferred. OR Related experience working with adults with intellectual/developmental disabilities. CPR, Emergency First Aid, NVCI Aldaview employees will be responsible for driving residents' appointments, activities etc. therefore a G license required Experience supporting individuals with Dual Diagnosis, Mental Health & Addictions would be an asset KNOWLEDGE, SKILLS AND ABILITIES Good verbal and written communication skills Ability to advocate for others Ability to coordinate support and work on support plans, document behaviours and medical concerns accordingly, understand health and safety, and demonstrate strong interpersonal skills. Strong problem-solving skills and takes initiative in making improvements. Ability to contribute to a safe environment for co-workers and clients. Can communicates respectfully, openly and honestly. Demonstrated experience working with adults with an intellectual/developmental disability is preferable. About Tri-County Mennonite Homes: WHAT WE OFFER: Full-time, part-time opportunities Pension plan Health and dental benefits Short-term disability Life insurance Paid orientation Training opportunities and career development Employee appreciation lunches and events Employee Assistance Program A quality work life committee. Tuition support programs A positive and supportive working environment Opportunities for advancement within the agency New employees will be required to complete a vulnerable sector check and TB test as part of the onboarding process. Tri-County Mennonite Homes does not require COVID-19 vaccination as a part of the onboarding process, however TCMH continues to strongly recommend "up-to-date" COVID-19 vaccinations. Tri-County Mennonite Homes is a leader in providing services to seniors and adults with developmental disabilities. With dedicated staff and volunteers, we operate three divisions: Greenwood Court in Stratford, Nithview Community in New Hamburg, and Aldaview Services in New Hamburg. Our mission is "Making Every Day Matter". Tri-County Mennonite Homes is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with our Human Resources Consultant.

What you’ll do

The Primary Direct Support Worker coordinates support plans to increase the quality of life and independence of assigned clients. They also provide leadership and direction to other staff members when necessary.

Requirements

Candidates should have a post-secondary degree or diploma in social services or related experience working with adults with intellectual disabilities. A valid G driver's license, CPR, Emergency First Aid, and NVCI certification are required.

Benefits

  • Pension plan
  • Health and dental benefits
  • Short-term disability
  • Life insurance
  • Paid orientation
  • Training opportunities
  • Career development
  • Employee appreciation lunches and events
  • Employee Assistance Program
  • Tuition support programs

Listed skills

  • First Aid · Preferred
  • crisis intervention · Preferred
  • Problem solving · Preferred
  • CPR · Preferred
  • interpersonal skills · Preferred
  • Leadership · Preferred
  • Documentation · Preferred
  • Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Advocacy
  • Support planning
  • Documentation
  • Interpersonal skills
  • Problem-solving
  • Communication
  • Health and safety
  • Leadership
  • Crisis intervention
  • First aid
  • CPR
  • Emergency First Aid
  • Mental Health
  • Cardiopulmonary Resuscitation (CPR)
  • Social Work
  • Developmental Disabilities
  • Disabilities
  • Dual Diagnosis
  • Employee Assistance Programs
  • Interpersonal Communications
  • Problem Solving
  • Proactivity
  • Self-Sufficiency
  • Honesty

Job areas

  • Social Services
  • Healthcare
  • Direct Support Worker
  • Caregiver / Personal Care Aide
  • Companions and Valets
  • Personal Care Aides
  • Home Health and Personal Care Aides

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