Property Administrator

Job summary

The Property Administrator provides administrative and operational support to the property management office, including managing tenant files and maintenance-related financial tasks. They are responsible for ensuring contractual obligations are met and maintaining professional communication with tenants.

Job details

The DMS Group, Division of Tribe Management Inc., is currently seeking a Property Administrator to join our team in Welland . The Property Administrator works under the direction of the Regional Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and deliverables as well as achieving or exceeding the company’s and client’s key performance indicator targets. This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, duties, or skills required or associated with the position. It is intended to provide a general description of the principal job elements and expectations of the role. All job descriptions are subject to change based on the needs of the organization and the requirements of the position. Reporting to the Regional Manager of the Portfolio, we are looking for a Property Administrator. Here is a list of responsibilities and skills we are looking for; however, we are willing to train the right person. Key Responsibilities As a member of the Property Management team, the key responsibilities of the Property Administrator include, but are not limited to: Providing general administration and support to the property management office. Assisting with vacancy and arrears management. Preparing and processing legal forms and notices, including N4, N5, and other applicable forms. Maintaining and administering tenant files and ensuring documentation is accurate and up to date. Assisting with lease administration and related documentation. Providing professional and timely tenant liaison and communication. Inputting and processing maintenance-related purchase orders and other administrative financial information as required. Supporting the Property Management team with day-to-day administrative and operational requirements. Performing other duties and assignments within the scope, spirit, and purpose of the position as reasonably requested by management from time to time. Desired Skills and Experience To succeed in this role, the candidate should possess a combination of education, experience, and demonstrated skills, including: Residential property management experience is considered an asset. An asset if you have experience using Yardi or similar property management and financial software. Knowledge of the Residential Tenancies Act (RTA) is considered an asset. Strong organizational skills and the ability to manage multiple priorities and meet deadlines effectively. Demonstrates a high degree of integrity, professionalism, accountability, and sound judgment. Superior oral and written communication skills. Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook. Strong administrative experience, preferably within residential property management. Energetic and collaborative approach to the workplace, with the ability to lead by example and demonstrate a positive, solutions-oriented “can-do” attitude. Ability to positively influence, motivate, and work effectively with team members and colleagues. Proven ability to identify, evaluate, and develop new ideas and approaches that produce practical and supportable results. Strong analytical and problem-solving skills, with the ability to apply logic and sound reasoning when managing projects, reviewing information, and addressing complex financial, legal, and contractual matters. Ability to assess situations, identify appropriate solutions or recommendations, and communicate those recommendations effectively to management. Ability to work independently, take initiative, prioritize responsibilities, and manage tasks with minimal supervision while knowing when to seek guidance or support. Join a fast-paced, fun, and supportive team in the Downtown Parkdale area where no two days are the same. We are willing to train the right person with the right attitude and provide the opportunity to learn, grow, and develop within the property management field. If you are energetic, dependable, eager to learn, and enjoy working as part of a team, we would love to hear from you.

What you’ll do

The Property Administrator provides administrative and operational support to the property management office, including managing tenant files and maintenance-related financial tasks. They are responsible for ensuring contractual obligations are met and maintaining professional communication with tenants.

Requirements

The ideal candidate should have experience in residential property management and familiarity with the Residential Tenancies Act. Strong organizational, communication, and computer skills, particularly with Microsoft Office and property management software, are required.

Listed skills

• Problem solving · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Property management
• Administrative support
• Vacancy management
• Arrears management
• Legal documentation
• Tenant liaison
• Purchase orders
• Financial administration
• Yardi
• Residential Tenancies Act
• Organizational skills
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Analytical skills
• Problem-solving
• Influencing Skills
• Energetic
• Influencing Without Authority
• Professionalism
• Accountability
• Organizational Skills
• Ability To Meet Deadlines
• Solution-Oriented
• Willingness To Learn
• Operation Maintenance
• Yardi (Property Management Software)
• Administrative Functions
• Management
• Communication
• Computer Literacy
• Property Management
• Financial Software
• Problem Solving
• Key Performance Indicators (KPIs)
• Project Management
• Proactivity

Job areas

• Administrative
• Management & Leadership
• Customer Service & Support
• Legal
• Property Administrator
• Property Manager
• Real Estate Agents and Property Managers
• Property, Real Estate, and Community Association Managers