Operations Assistant, Association & Affinity Business

Job summary

The Operations Assistant provides comprehensive administrative and operational support to the Association & Affinity Business team, including policy documentation issuance and system administration. They are responsible for maintaining electronic files, managing online insurance portals, and generating accurate reports for internal and external stakeholders.

Job details

At Trisura, we expect more because we believe it can be done better. We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success. We are currently seeking a qualified individual to join our dynamic customer-centric Association & Affinity Business team in Toronto. OPERATIONS ASSISTANT, ASSOCIATION & AFFINTY BUSINESS TORONTO The Operations Assistant is an integral member of the Association & Affinity Business Team and will have responsibility and accountability to provide a full range of operational and administrative support to the Team. This diverse role will require someone with superior customer service and exemplary organizational capabilities Accountabilities: Issuance of various forms of policy documentation. Set up and administration of Programs in the underwriting system. Orderly maintenance of electronic filing in the document management system. Administration related to our online insurance portal. Accounts receivable administration. Generation of reports, review for accuracy and distribution to internal and external clients. Administration/distribution of various incoming communication. Verbal and written communication with our broker partners. Qualifications: Exceptional working knowledge of Microsoft Word, Excel and Outlook Computer Literate and comfortable using technology An undergraduate degree in a related field Minimum 2-3 years commercial insurance experience Bilingual English/French considered an asset Ability to thrive in a fast-paced environment with multiple priorities Motivated self-starter with capability to work productively under pressure Detail oriented with exceptional organizational capabilities Excellent written and verbal communication skills A logical, process-oriented workstyle Experience with online portals considered an asset Location: Downtown Toronto – Hybrid Salary: The expected salary in this position is within the range of $50,000 - $70,000 This salary range reflects the expected base compensation for the role across Canada. Actual compensation will be determined based on factors such as experience, qualifications, and scope of responsibilities. Trisura provides this range in good faith in accordance with applicable legislation. This position is for an existing, currently vacant position. #LI-Hybrid If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you! We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across Canada. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process. We thank all candidates for their interest however only those selected for an interview will be contacted. Trisura, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products. Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms. The company, founded in 2006, and operating across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford. Denver, Chicago, Philadelphia and Oklahoma City, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products. trisura.com/careers

What you’ll do

The Operations Assistant provides comprehensive administrative and operational support to the Association & Affinity Business team, including policy documentation issuance and system administration. They are responsible for maintaining electronic files, managing online insurance portals, and generating accurate reports for internal and external stakeholders.

Requirements

Candidates must possess an undergraduate degree in a related field and a minimum of 2-3 years of experience in commercial insurance. Proficiency in Microsoft Office suite and strong organizational and communication skills are essential for this role.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Reporting · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Commercial insurance
• Customer service
• Organizational capabilities
• Data entry
• Reporting
• Communication
• Attention to detail
• Time management
• Problem solving
• Process-oriented
• Underwriting support
• Administrative Support
• Self-Starter
• Accountability
• Bilingual (French/English)
• Accounts Receivable
• Underwriting
• Brokerage
• Customer Service
• Computer Literacy
• Document Management Systems
• Innovation
• Niche Markets
• Operations
• Verbal Communication Skills
• Writing
• Filing
• Professional Liability
• Detail Oriented

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Business Operations Associate
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks