OFFICE ADMINISTRATOR

Job summary

Manage data and documentation in the ERP system, and assist with invoicing, billing, reports, quotes, customer service, purchasing, and purchase orders. Support sales and project administration by processing orders, coordinating customer requests, tracking project progress, maintaining project records, and completing other administrative tasks.

Job details

Location: Ottawa, OntarioType: In the OfficeOur team is looking for an enthusiastic Office Administrator to provide administrative support for our branches across Canada! This position will report to our Ottawa, ON branch and assist with a variety of administrative tasks, working collaboratively with different stakeholders throughout the business. The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment and committed to providing the best support possible to ongoing objectives of the company.Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 and 2026 winner of the Canada's Best Managed Companies program ! Responsibilities Complete data management processes; filing and uploading documentation into ERP system Assist with invoicing and billing Assisting with reports and quotes including distribution and uploading Customer service duties Material ordering and receiving Create and receive Purchase Orders Support sales and project administration by processing orders, coordinating customer requests, tracking project progress, and maintaining project documentation. Other administrative tasks as required Qualifications Post-Secondary Education in Business Administration or related field; or 3 years' working experience Experience in data management Ability to multi-task and be a versatile team member Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook) Experience in ERP Systems and advanced computer ability an asset Industry experience in Fire and Life Safety an asset but not required Bilingual in French and English is considered a strong asset This posting is for a current vacancy. Our hiring team is actively recruiting for this role and will look to onboard following the selection of the successful candidate. Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.

What you’ll do

Manage data and documentation in the ERP system, and assist with invoicing, billing, reports, quotes, customer service, purchasing, and purchase orders. Support sales and project administration by processing orders, coordinating customer requests, tracking project progress, maintaining project records, and completing other administrative tasks.

Requirements

Applicants should have post-secondary education in Business Administration or a related field, or three years of work experience, along with data management experience. They should be able to multitask, work effectively in a fast-paced team environment, and use Microsoft Office; ERP experience and advanced computer skills are assets, as are fire and life safety industry experience and French-English bilingualism.

Listed skills

• Customer service · Preferred
• ERP systems · Preferred
• report preparation · Preferred
• Microsoft Office · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Management
• Filing and Document Management
• Invoicing and Billing
• Report Preparation
• Quote Preparation
• Customer Service
• Material Ordering and Receiving
• Purchase Order Processing
• Sales Administration
• Project Administration
• Order Processing
• Customer Request Coordination
• Project Tracking
• Microsoft Office
• ERP Systems
• Task Prioritization

Job areas

• Administrative
• Customer Service & Support
• Construction
• Security & Safety