TM

Trudell Medical Limited

Verified Job Source

Our vision is to provide patients throughout the world with medical devices and services that make their lives better.

London, ON

Medical Equipment Manufacturing
51–200 people

About

Our focus is on respiratory care and select areas of the hospital operating room. Our vision is to provide patients throughout the world with medical devices and services that make their lives better. We manufacture and globally market some of the leading brands in respiratory care including the AeroChamber® brand of valved holding chambers, the Aerobika® OPEP device, and the Aeroeclipse® brand of nebulizers.

Open positions

Customer Experience Supervisor

On-site · St. John's

You will lead and coach a customer experience team to ensure exceptional service and accurate order-to-invoice execution. You will also drive continuous improvement initiatives and manage complex operational escalations across internal departments.

Customer Experience Representative - German Speaking

On-site · St. John's

The Customer Experience Representative will act as a primary point of contact for customers, managing the full order-to-invoice lifecycle and resolving inquiries. They will collaborate with internal teams to ensure accurate order processing, timely communication, and high-quality service delivery.

Customer Experience Representative

On-site · St. John's

The Customer Experience Representative will act as a primary point of contact for customers, managing the full order-to-invoice lifecycle while providing professional support. They will collaborate with internal teams to resolve order issues, maintain accurate system records, and identify opportunities for process improvements.

Customer Experience Representative - Italian Speaking

On-site · St. John's

The Customer Experience Representative will manage the end-to-end order process while serving as a primary point of contact for customer inquiries. They will collaborate with internal teams to resolve order issues, maintain accurate documentation, and ensure high-quality service standards.

Shipper/Receiver

On-site · London

The Shipper/Receiver is responsible for safely receiving, shipping, and storing medical device inventory within the distribution facility. They must maintain accurate warehouse bin locations, perform daily cycle counts, and ensure all incoming goods are inspected and processed correctly.

Commercial Operations Coordinator

On-site · London

The Commercial Operations Coordinator provides administrative and operational support to sales and commercial teams, including CRM maintenance, sales reporting, and marketing coordination. They assist in managing sales tools, resources, and initiatives to ensure efficient team performance and accurate data management.

Controller

On-site · London

The Controller will lead the accounting and financial reporting functions for the TMI Group, overseeing day-to-day operations and ensuring financial integrity. They are responsible for managing month-end processes, consolidations, treasury functions, and providing strategic financial insights to the senior leadership team.

E-Commerce Specialist

Hybrid · London

The E-Commerce Specialist will manage day-to-day operations for B2B commerce platforms and the company's Amazon Seller Central account. They will also collaborate cross-functionally to optimize product listings, implement SEO strategies, and analyze performance metrics to drive sales.

Sales & Revenue Operations Coordinator

On-site · London

The role involves driving revenue growth through proactive lead prospecting, qualification, and conversion while managing the sales pipeline. Additionally, the coordinator will build and refine sales infrastructure, including CRM management, sales enablement collateral, and process optimization.

Technology Support Technician - Tier I

Hybrid · London

Install, configure, maintain, and troubleshoot enterprise hardware, software, mobile devices, and network systems while resolving or escalating service desk tickets in line with service-level guidelines. Support user onboarding, asset and lifecycle tracking, IT documentation, security standards, and department projects while providing onsite and remote assistance.

Manager, New Product Introduction

On-site · London

The Manager of New Product Introduction leads a team of specialists and project managers to oversee the end-to-end development and launch of respiratory medical products. They are responsible for ensuring projects meet quality, cost, and timeline targets while fostering a culture of innovation and technical excellence.

Senior Product Designer

Hybrid · London

You will own specific product surfaces end-to-end for both patient mobile and care-team desktop applications while raising the team's design craft. You will also lead qualitative and quantitative research to translate complex clinical workflows into intuitive software interactions.

Accounts Receivable Coordinator

On-site · London

The Accounts Receivable Coordinator is responsible for managing day-to-day accounts receivable activities, including invoicing, collections, and customer account maintenance. They also perform reconciliations, prepare sales reports, and ensure accurate financial reporting within the company's systems.

Security Analyst

Hybrid · London

The Security Analyst will analyze the design and operating effectiveness of cybersecurity controls across the organization. They will also collaborate with technology teams to ensure the execution of cybersecurity deliverables and support risk reduction and compliance frameworks.

Senior Content Marketing Specialist

On-site · London

Lead the development and execution of content marketing strategies to drive brand awareness and subscriber growth across multiple channels. Manage global content publishing schedules, social media community engagement, and performance reporting to optimize campaign effectiveness.

Marketing Technology Specialist - 14 Month Contract

On-site · London

The Marketing Technology Specialist will support the marketing technology stack by managing deployments, operations, and platform integrations. They are also responsible for leading quality assurance for omni-channel campaigns and providing troubleshooting support for internal users.