Service Engineers TCA MT

Job summary

Travel to customer sites across the United States, Canada, and Mexico to install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools. Provide technical support and customer training, document machine conditions, recommend improvements, and represent TRUMPF during customer interactions.

Job details

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician? This opportunity reports into our Oakville, ON office and is offered as 100% remote. Duties & Responsibilities Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico Provide high-quality technical service to customers to ensure optimal sheet metal machine performance. Document customer machine information and technical conditions and make improvement suggestions. Train customers to operate and/or service machines to ensure maximum productivity. Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success. Experience & Education Flexible, professional, curious, and bold! A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics. Focused on customer service and quality. Technologically savvy and experienced in software and file management. Eager to travel 100% Pay Range: $27.00 - $45.00 CAD Position is based in Canada - Prefer someone located in Alberta area (Edmonton or Calgary)

What you’ll do

Travel to customer sites across the United States, Canada, and Mexico to install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools. Provide technical support and customer training, document machine conditions, recommend improvements, and represent TRUMPF during customer interactions.

Requirements

The role calls for a flexible, professional, curious, and hands-on problem solver with experience in electronics, digital circuits, wiring, mechanics, and hydraulics. Candidates should be customer-service and quality focused, comfortable with software and file management, and willing to travel 100%.

Listed skills

• mechanics · Preferred
• Troubleshooting · Preferred
• Customer service · Preferred
• Software · Preferred
• Technical Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Electronics
• Digital Circuits
• Wiring
• Mechanics
• Hydraulics
• Troubleshooting
• Machine Installation
• Machine Repair
• Customer Service
• Technical Service
• Software
• File Management
• Customer Training
• Technical Documentation
• Travel
• Machine Tools
• Business Success
• Curiosity
• Electrical Wiring
• Digital Electronics
• Problem Solving
• Sheet Metal
• Technical Services
• Troubleshooting (Problem Solving)

Job areas

• Engineering
• Trades
• Manufacturing
• Customer Service & Support
• Service Engineer
• Electronics Field Engineer
• Electronics Engineers
• Electronics Engineers, Except Computer

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