Tsion Larago

Friendly and reliable professional with strong experience in customer service and warehouse operations. Skilled in handling customer inquiries, resolving issues, and supporting smooth order fulfillment processes. Recognized for excellent communication, teamwork, and the ability to stay calm under pressure. Seeking a Customer Service Representative role to apply problem-solving, organizational, and people skills.

• Cash handling & point-of-sale
• Customer support & communication
• Handling inquiries & complaints
• Housekeeping and laundry support
• Meal preparation support
• Microsoft Office & basic computer skills
• Order tracking & issue resolution
• Teamwork & adaptability
• Time management & multi-tasking

1. Receiving and Order Picker

   DSV Logistics

   Jan 2024 to Jan 2025

   Calgary, AB

   • Process incoming goods and prepare outgoing orders with accuracy. • Verify shipments and resolve stock discrepancies to support smooth operations. • Assist team leads in meeting daily targets and ensuring timely customer deliveries.

2. Production Team Member

   Canadian Linen Uniform and Service

   Jan 2024 to Jan 2025

   • Support daily production tasks including sorting and preparing linens • Work as part of a team to meet daily targets in a fast-paced environment • Follow safety and quality procedures consistently

3. Event Coordinator & Elder Support Volunteer

   EthioCare

   Jan 2023 to Jan 2025

   Calgary, AB

   • Coordinate and assist with community events for elders • Serve food and drinks and provide personal assistance as needed • Collect data and help with general services and activity support

4. Customer Service & Food Service Roles

   Fritou Restaurant

   Jan 2023 to Jan 2024

   Calgary, AB

   • Provided excellent service in a busy dining environment • Communicated effectively with customers and team members • Maintained a clean, safe, and welcoming space

• First Aid and CPR Certified

• Police Clearance Check (Valid)

• Basic Computer skill