Social Media Marketing Specialist

Are you looking for a new excited career opportunity with an industry leader organization? Turnabout is looking for a creative, fashion-forward Social Media Specialist to help shape and grow our social media presence. In this role, you’ll work closely with our Marketing Director to develop and execute engaging content, images, customer adoption campaigns and social media strategies that bring the Turnabout brand to life. The ideal candidate has a genuine passion for fashion, hands-on experience with digital and influencer marketing, and a strong eye for visual content. Strong graphic design skills using Canva or Adobe are preferred, along with the confidence and personality to be comfortable on camera and create engaging video content. You’ll play a key role in increasing brand awareness, showcasing what makes Turnabout unique, and connecting with a broad and growing audience across social platforms. This is an exciting opportunity for someone who loves fashion, thrives in a fast-paced environment, and wants to combine creativity, strategy, and storytelling to make an impact. What we offer: Competitive salary depending of experience ($48,000 - $60,000/Year) On Depand Pay RRSP matching Program Extended Benefits Ongoing fashion education Ongoing professional development Work with teams that enjoy and support each other 50% Consignment split Preferred Requirements: Have a bachelor's degree in Marketing, Social Media, a related field, or evidence of exceptional ability. Have a passion for the sustainable luxury fashion and consignment industry. Minimum of 3+ years of social media experience managing all major social platforms (not personal accounts) Strong digital marketing skills in social media. Email marketing experience (Klaviyo preferred). Data-driven mindset with a strong analytical and problem-solving skill set. Excellent communication and interpersonal skills. Creative thinker with the ability to generate innovative marketing ideas. What you’ll do: Collaboratively develop and execute social media marketing strategies for brand growth and customer retention. Plan, organize, and execute campaigns, promotions, and events. Support seasonal photoshoots with our in-house photographer and stylist. Ensure User-Generated Content (UGC) is utilized effectively. Participate in in-house and externally sponsored Turnabout events. Ensure social media customer inquiries are answered in a timely fashion. Maintain consistent branding across all channels. Use data for targeted marketing decisions. Seek strategic partnerships for brand expansion. Track and report on marketing performance. Work weekends or evenings as required. Who we are: Turnabout began in 1978 and is an industry leader in the resale of contemporary and designer clothing & accessories for women and men with eight brick & mortar stores that stretch from Vancouver to South Surrey and Oak Bay in Victoria. The diversity, talent, and accomplishments of our consignors & shoppers offer a great opportunity to work with amazing clients that buy and sell quality clothing & accessories brought to us from all over the world. You will learn all the facets of retail and our industry, and be part of a sustainable business that supports the community. How to Apply: Interested candidates are invited to submit their resume, a cover letter detailing their relevant experience, and why they are a great fit for this role. Please submit your portfolio of past work and results.

Develop and execute social media strategies to grow brand awareness and customer retention through engaging content and campaigns. Collaborate on photoshoots, manage customer inquiries, and track marketing performance using data.

Requires a minimum of 3+ years of professional social media management experience and a passion for sustainable luxury fashion. A bachelor's degree in Marketing or a related field is preferred, along with proficiency in design tools and email marketing.

• RRSP matching Program • Extended Benefits • Ongoing fashion education • Ongoing professional development • 50% Consignment split

• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Social Media Marketing
• Digital Marketing
• Influencer Marketing
• Graphic Design
• Canva
• Adobe
• Video Content Creation
• Email Marketing
• Klaviyo
• Data Analysis
• Content Strategy
• Storytelling
• Brand Awareness
• Customer Retention
• Interpersonal Communication

• Marketing
• Retail
• Creative & Media
• Environmental & Sustainability
• Sales

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Sep 25, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available