Account Manager, DSPS - Japan

Job summary

The Account Manager is responsible for driving revenue growth and managing key customer relationships within the Japanese market for DNA synthesis and protein science products. They must provide accurate revenue forecasts, maintain CRM data, and identify new product opportunities based on customer feedback.

Job details

Twist Japan is seeking to develop its market presence in the West of Japan, with a particular focus on Kansai (Osaka/ Kyoto), Kyushu and Chugoku regions. The Account Manager will be responsible for delivering revenue and driving growth in the Twist Bioscience DNA synthesis and Protein sciences product portfolios. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying, and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products. What You’ll Be Doing Job performance will involve a variety of activities including: Attain quarterly and annual revenue targets established from annual commission plans. Deliver accurate and timely forecasts for their territory. Develop and manage key relationships with new and existing customers/ dealers at multiple organizational levels. Develop contingency and risk mitigation plans for the region as necessary. Develop and execute supply agreements with customers to support new and existing business. Maintain CRM database with up-to-date information Represent the company at relevant trade shows. Maintain and raise awareness of the competitive landscape, provide customer feedback, and introduce new product ideas to internal partners. Additional duties as assigned. What You’ll Bring to the Team EXPERIENCE: Proven track record of delivering financial targets on a quarterly and annual basis At least 3-5+ years of experience of selling life science reagents and solutions. Knowledge of synthetic biology products and markets preferred. Businesses to business experience preferred, in particular, selling to pharma, chemical, academic and/or Agbio organizations. Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms a necessity. A background in technical sales and support or product management is preferred. Application of Salesforce.com a prerequisite. KEY ATTRIBUTES: Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results. Demonstrated scientific problem-solving skills. Demonstrated technical depth in synthetic biology applications and workflows. Positive external and internal relationship management skills. Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively. Strong communication and presentation skills. Proven ability to thrive in a start-up/ change oriented environment. Proven coaching, mentoring, team building and leadership skills. Proven as a strategic thinker, backed up by a track record of tactical execution. EDUCATION: Bachelor's degree (B.A./B. S) from four-year college or university preferred in Biology or similar field.

What you’ll do

The Account Manager is responsible for driving revenue growth and managing key customer relationships within the Japanese market for DNA synthesis and protein science products. They must provide accurate revenue forecasts, maintain CRM data, and identify new product opportunities based on customer feedback.

Requirements

Candidates must have 3-5+ years of experience in life science reagent sales with a strong technical background in synthetic biology. A bachelor's degree in biology or a related field is preferred, along with proficiency in Salesforce.com.

Listed skills

• Product management · Preferred
• Problem solving · Preferred
• Account Management · Preferred
• Sales · Preferred
• Communication · Preferred
• Coaching · Preferred
• Team building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Synthetic biology
• Revenue forecasting
• Account management
• Relationship management
• Salesforce.com
• Technical sales
• Product management
• Risk mitigation
• Strategic planning
• Communication
• Presentation skills
• Problem-solving
• Team building
• Coaching
• Mentoring
• Relationship Management
• Revenue Forecasting
• Workflow Management
• Risk Mitigation
• Self-Motivation
• Biology
• Customer Relationship Management
• Decision Making
• Customer Service
• Forecasting
• Selling Techniques
• Leadership
• Innovation
• Problem Solving
• Mentorship
• New Product Development
• Pharmaceuticals
• Presentations
• Product Management
• Salesforce
• Synthetic Biology
• Team Building
• Technical Sales

Job areas

• Sales
• Science & Research
• Healthcare
• Management & Leadership
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products