Field Computer Support Specialist

Job summary

The Field Computer Support Specialist is responsible for maintaining computer systems and broadband connectivity across assigned locations. They also provide technical support, train users, and coordinate solutions for security and compliance issues.

Job details

Canada This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 2538 Barnet Hwy, Coquitlam, British Columbia V3H 1W3 Canada If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture. U-Haul offers its Field Computer Specialists: Paid holidays, vacation, and sick days, if eligible Career stability Gym Reimbursement Program, if eligible Opportunities for advancement Valuable on-the-job training Complete Benefit Plan, if eligible RRSP payroll deduction plan Deferred profit-sharing plan, if eligible You Matter Program (EAP) Mindset App Program Wellness Programs Discounts on Apple products, Dell computers, hotels, and more Field Computer Specialist Primary Responsibilities: Maintain maximum uptime for computer systems and associated broadband connectivity Implement and maintain field computer systems for all entities within the assigned area Support and train users as needed Distinguish between user error and problems requiring escalation to software vendors Identify and coordinate solutions for security gaps and compliance issues Participate in ongoing continuous U-Haul education through U-Haul University Field Computer Specialist Minimum Qualifications: Experience with technologies such as administration, security monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VOIP, analog phones, air phones, and cash drawers Current, valid driver’s license and clean driving record Must be 18 or older Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

What you’ll do

The Field Computer Support Specialist is responsible for maintaining computer systems and broadband connectivity across assigned locations. They also provide technical support, train users, and coordinate solutions for security and compliance issues.

Requirements

Candidates must have experience with various hardware technologies including security systems, VOIP, and computers. A valid driver's license with a clean driving record and the ability to lift 50 lbs are required.

Benefits

• Paid holidays
• Vacation
• Sick days
• Career stability
• Gym reimbursement program
• Opportunities for advancement
• On-the-job training
• Complete benefit plan
• RRSP payroll deduction plan
• Deferred profit-sharing plan
• You matter program (EAP)
• Mindset app program
• Wellness programs
• Discounts on apple products
• Discounts on dell computers
• Discounts on hotels

Listed skills

• Compliance · Preferred
• Troubleshooting · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Computer systems maintenance
• Broadband connectivity
• Security monitoring
• Technical support
• User training
• Troubleshooting
• Voip
• Alarm systems
• Digital video equipment
• Hardware installation
• Compliance
• Field service
• Good Driving Record
• Digital Video Equipment
• Valid Driver's License
• Alarm Devices
• Apple Products
• Broadband
• Cash Register
• Employee Assistance Programs
• On-The-Job Training
• Security Systems
• Detail Oriented

Job areas

• Technology
• Customer Service & Support
• Security & Safety
• Trades
• Computer Support Specialist
• Help Desk Technician / Analyst
• Information and Communications Technology User Support Technicians
• Computer User Support Specialists

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