Shop Manager II

Location: 9521 51 Ave, Edmonton, Alberta T6E4W8 Canada Shop Manager II Under the direction of the Marketing Company President, profitably direct shop personnel. Engaged in the operation of a rental equipment repair shop, normally consisting of six to 15 repair shop personnel who perform preventive maintenance and repair on U-Haul trucks and trailers. Be on budget through compliance with the operating standards within each Key Result Area (KRA). Direct shop personnel in the performance of major preventive maintenance services on the rotation truck fleet and direct shop personnel in the performance of standard preventive maintenance (PM) services on the rotation and one-way truck fleet. Direct repair of trailer, support rental items and general rental items as required. Direct parts-inventory management, including establishing minimums and maximums for accurate inventory control. Maintain ongoing educational training through the Joint Efforts in Training (JET) Program and participation in the other U-Haul provided training programs for shop personnel. Perform truck and trailer repairs commensurate with personnel capability and the facility, to include engine, transmission, drive train and van body repairs, and manage sublet vendors for specialized work such as collision damage. Responsible for ensuring that U-Haul rental equipment passes as a minimum standard, a Safety Certification Inspection before being released into rental service. Responsible for all aspects of personnel administration including hiring, promoting, evaluating performance, training and disciplining shop personnel up to and including termination. Qualifications: Must be able to safely operate a motor vehicle Understand the concept of productionizing and be able to implement it Develop specialization of labor and use qualification matrix with shop staff. Be familiar with warranty procedures and guidelines and be goal oriented. Must be familiar with U-Haul Product Standards. Follow repair campaigns and special programs exactly; maintain quotas and/or goals. Ensure that equipment repair is within published repair limits or obtain authorizations from the U-Haul Technical Center for any repairs that will exceed published repair limits prior to beginning such repairs. Ensure that all equipment is repaired with economy and effectiveness (E&E) and in accordance with established monthly repair budgets. Ensure that all Company funds are promptly remitted to U-Haul International according to established policies. Ensure quality and total serviceability of repaired products for customer satisfaction. Must perform safety certifications to ensure quality of work completed Be familiar with U-Haul financial guidelines pertaining to profit and loss concepts, profit sharing and related matters. Consult with the MCP and U-Haul Technical Center for guidance in interpreting Company policies and programs and for direction regarding upgrading the shop’s capabilities according to repair requirements in the area served. Comply with all U-Haul programs, policies and procedures; encourage participation of all shop personnel in all U-Haul supported training programs including both Ford and GMC training classes and the Joint Efforts in Training (JET) Program to enhance or upgrade mechanical skills. Must be 18 or older U-Haul Offers: Paid holidays, vacation, and sick days, if eligible Career stability Gym Reimbursement Program, if eligible Opportunities for advancement Valuable on-the-job training Complete Benefit Plan, if eligible RRSP payroll deduction plan Deferred profit-sharing plan, if eligible You Matter Program (EAP) Mindset App Program Wellness Programs Discounts on Apple products, Dell computers, hotels, and more Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Direct shop personnel in the preventive maintenance and repair of U-Haul trucks and trailers while managing parts inventory and shop budgets. Ensure all rental equipment meets safety certification standards and oversee personnel administration including hiring and training.

Must be able to safely operate a motor vehicle and possess knowledge of productionizing, warranty procedures, and U-Haul product standards. Requires the ability to perform physical tasks such as moving 50 lbs and working in environments with machinery and chemicals.

• Paid holidays • Vacation • Sick days • Career stability • Gym reimbursement program • Opportunities for advancement • On-the-job training • Complete benefit plan • RRSP payroll deduction plan • Deferred profit-sharing plan • You matter program • Mindset app program • Wellness programs • Discounts on apple products • Discounts on dell computers • Discounts on hotels

• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Shop management
• Preventive maintenance
• Inventory management
• Personnel administration
• Equipment repair
• Safety certification
• Budgeting
• Productionizing
• Warranty procedures
• Mechanical skills
• Team leadership
• Quality control
• Hiring
• Performance evaluation
• Training
• Conflict resolution
• Equipment Repair
• Motor Vehicle Operation
• Trailer Repair And Maintenance
• Profit And Loss (P&L) Management
• Apple Products
• Management
• Customer Service
• Drivetrain
• Economics
• Employee Assistance Programs
• Marketing
• Inventory Control
• Inventory Control Systems
• Microsoft Certified Professional
• On-The-Job Training
• Transmission
• Goal-Oriented

• Management & Leadership
• Trades
• Transportation
• Logistics
• Manufacturing
• Shop Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week