Dispatcher

Job summary

The dispatcher is responsible for planning efficient delivery routes and assigning tasks to drivers based on location and priority. Additionally, they must manage tracking parameters and assist with picking and packing orders from store inventory.

Job details

Company Description Be part of a community of authentic, proud and trusted people Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers. Send us your resume and join a people-centric company with a reputation of excellence. Job Description Join our growing team! We are looking for a full time dispatcher to create efficient routes for our delivery drivers. This position pays between $19.90 and $22.40 per hour (depending on experience) plus benefits as of your first day, paid time off, and many other great benefits! In this key role, you will: Plan efficient driving routes and assign deliveries to drivers based on location and priority; Ensure drivers enter delivery times into delivery management system; Manage various tracking parameters in the delivery management module; Ensure orders are accurate and ready for shipment; Pick and pack orders - find ordered parts in store inventory and prepare order for shipment. Qualifications To join our team, you need: Good customer service and communication skills; Ability to solve problems, make decisions quickly, multi-task and work in a fast-paced environment; Previous dispatching experience (asset). Additional Information UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable. Division: CCH_CAN_NAPA Reg/Temp: Regular Salary Grade: UAP - DN4 Dept ID: CC_CAN_0322 Region: CCH_CAN_NAPA_Pacific Compensation: CAD 19.9 - CAD 22.4 - hourly

What you’ll do

The dispatcher is responsible for planning efficient delivery routes and assigning tasks to drivers based on location and priority. Additionally, they must manage tracking parameters and assist with picking and packing orders from store inventory.

Requirements

Candidates should possess strong customer service, communication, and problem-solving skills with the ability to work in a fast-paced environment. Previous dispatching experience is considered an asset for this role.

Benefits

• Paid time off
• Benefits as of first day

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Order Preparation · Preferred
• Route Planning · Preferred
• Decision Making · Preferred
• Multi-Tasking · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dispatching
• Route planning
• Customer service
• Communication skills
• Problem solving
• Decision making
• Multi-tasking
• Inventory management
• Order preparation
• Delivery management systems
• Employment Equity
• Time Off Management
• Management
• Customer Service
• Communication
• Multitasking
• Vehicle Parts

Job areas

• Logistics
• Transportation
• Retail
• Customer Service & Support
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance

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