Dispatcher

Company Description Be part of a community of authentic, proud and trusted people Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers. Send us your resume and join a people-centric company with a reputation of excellence. Job Description Join our growing team! We are looking for a full time dispatcher to create efficient routes for our delivery drivers. This position pays between $19.85 and $22.25 per hour (depending on experience) plus benefits as of your first day, paid time off, and many other great benefits! In this key role, you will: Plan efficient driving routes and assign deliveries to drivers based on location and priority; Ensure drivers enter delivery times into delivery management system; Manage various tracking parameters in the delivery management module; Ensure orders are accurate and ready for shipment; Pick and pack orders - find ordered parts in store inventory and prepare order for shipment. Qualifications To join our team, you need: Good customer service and communication skills; Ability to solve problems, make decisions quickly, multi-task and work in a fast-paced environment; Previous dispatching experience (asset). Additional Information UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable. Division: CCH_CAN_NAPA Reg/Temp: Regular Salary Grade: UAP - DN2 Dept ID: CC_CAN_0136 Region: CCH_CAN_NAPA_Ontario Compensation: CAD 19.85 - CAD 22.25 - hourly

The dispatcher is responsible for planning efficient delivery routes and assigning tasks to drivers based on location and priority. Additionally, they manage delivery tracking parameters and perform inventory tasks such as picking and packing parts for shipment.

Candidates should possess strong customer service and communication skills, along with the ability to work in a fast-paced environment. Previous dispatching experience is considered an asset for this role.

• Paid time off • Health benefits

• Customer servicePreferred
• Problem solvingPreferred
• Order FulfillmentPreferred
• Route PlanningPreferred
• Decision MakingPreferred
• Multi-TaskingPreferred
• Communication SkillsPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Dispatching
• Route planning
• Customer service
• Communication skills
• Problem solving
• Decision making
• Multi-tasking
• Inventory management
• Order fulfillment
• Delivery management systems
• Employment Equity
• Time Off Management
• Management
• Customer Service
• Communication
• Multitasking
• Vehicle Parts

• Logistics
• Transportation
• Retail
• Customer Service & Support
• Administrative
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week