Director of Hospitality

Job summary

The Director of Hospitality will manage daily operations, including human resources, financial reporting, and budgetary controls for a new senior living community. They are responsible for ensuring high service standards, implementing quality assurance programs, and maintaining food safety compliance.

Job details

The salary range for this position is $75,000 to $80,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. Why Nanaimo and Oceanview? Looking for a career move that could also be a lifestyle change? Oceanview is a brand-new senior living community opening in Nanaimo, BC, and we’re looking for leaders who want the opportunity to help build something new from the ground up. Located on Vancouver Island, Nanaimo offers beautiful ocean views, easy access to the waterfront, trails, restaurants and downtown, along with the relaxed lifestyle the Island is known for. You’ll also be joining Compass Group Canada, giving you the opportunity to build your career within a large organization with operations across Canada. For someone who wants to grow, take on new challenges and explore future opportunities within the organization, this is a chance to join Compass at an exciting stage of a brand-new operation. We welcome applications from across Canada, including candidates who may be considering a move to Vancouver Island. If you’ve ever thought about making BC’s west coast home while taking the next step in your career, this could be the opportunity to do it. Director of Hospitality This is a unique opportunity to join Oceanview from the very beginning and play an important role in shaping the experience our residents and teams will have every day. As Director of Hospitality, you’ll help build the team, establish the culture and bring Compass and Unidine’s hospitality standards to life in a brand-new senior living community. You’ll have the opportunity to put your own leadership style into practice while also having the resources and support that come with being part of a larger organization. If you’re a people-focused leader who enjoys building strong teams, creating great resident experiences and taking on new challenges, this is an opportunity to make a real impact while continuing to grow your career with Compass Group Canada. Now, if you were to come on board as one of our Director of Hospitality, we’d ask you to do the following for us: * Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline * Managing the day to day operation to ensure all contractual service levels are met. * Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner. * Maintain appropriate budgetary and cost controls including inventory controls * Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders. * Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits. * Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained. * Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place. Think you have what it takes to be our Director of Hospitality. We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role * Minimum 3 years previous Food Services Management experience * Excellent verbal and written English language communication skills. * Proficient with MS Office Applications, Word, Excel and Power Point

What you’ll do

The Director of Hospitality will manage daily operations, including human resources, financial reporting, and budgetary controls for a new senior living community. They are responsible for ensuring high service standards, implementing quality assurance programs, and maintaining food safety compliance.

Requirements

Candidates must have a minimum of 3 years of previous food services management experience. Proficiency in MS Office applications and excellent verbal and written English communication skills are required.

Benefits

• Group benefits • Employer RRSP contributions • Discretionary bonus • Incentive programs

Listed skills

• Customer service · Preferred
• Quality assurance · Preferred
• Financial Reporting · Preferred
• Food safety · Preferred
• MS-Office · Preferred
• Communication · Preferred
• Payroll · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food services management
• Human resource management
• Labour relations
• Financial reporting
• Payroll
• Budgetary controls
• Inventory controls
• Customer service
• Quality assurance
• Menu management
• Food cost controls
• Food safety
• HACCP
• WHIMIS
• MS Office
• Communication
• Menu Management
• Microsoft Excel
• Auditing
• Management
• Customer Service
• Food Services
• Sales
• Financial Statements
• Food Safety And Sanitation
• Leadership
• Hazard Analysis And Critical Control Points (HACCP)
• Labor Relations
• Legislation
• Microsoft Office
• Operations
• Microsoft PowerPoint
• Senior Living
• Written English

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Human Resources
• Customer Service & Support
• Director of Hospitality
• Clinical Director
• Health Service Managers
• Medical and Health Services Managers