Division Manager - General Sports

We are currently seeking a Full-Time General Sports Sales Division Manager. As Division Manager you are the Directly Responsible for the profitable operation of your entire Division, with a primary focus on leading a high performing Team and ensuring Customer Service and Store Presentation are industry leading. You work closely with a Divisional Leadership Team that will drive sales and gross profit results, with a keen eye on industry trends. You work closely with the other Division Leaders to ensure success and consistency store wide. Who YOU are: Passionate about Sports and have great understanding & knowledge of Baseball/Softball, Volleyball, Football, Soccer, Curling, Racquet Sports, Rugby and Wrestling An amazing leader with a proven history of achieving results Motivational, inspiring, accountable and a great teammate Loves to serve/host customers above and beyond expectation creating amazing memories A person who loves to lead, coach and develop an amazing team Someone with experience in merchandising and has a keen eye for effective presentation, both instore and online Encourages a clean, organized and safe working environment Has empathy for customer’s dissatisfaction and can reach a mutually beneficial resolution Is an effective communicator, both written and verbal Seeks opportunities to build long-term relationships with customers Is able to problem solve and handle difficult situations Excels in a fast-paced environment Is self-motivated to manage their task/workload and to increase their knowledge and skills Detailed orientated to manage day-to-day operations, while having a futuristic and entrepreneurial mind to develop future business Main Duties and Responsibilities: Delivering above and beyond Customer Service Develops and leads a high performing team from the sales floor Delivers annual performance reviews on a timely basis Responsible for the training, development and coaching of Divisional Team Members Responsible for merchandising, cleanliness, organization and overall presentation of the Division. Ensures United Sport & Cycle’s standards of Customer Service (Hospitality) are maintained throughout our operations and that all customer concerns or issues are dealt with according to United Sport & Cycle’s standards Responsible for the performance and growth of all divisional categories Plays an active role in the procurement of inventory for all sports within the Division Works closely with the Divisional Business Analyst to help ensure we have the right product at the right time Takes a lead role in the annual Sales Budgeting process for the Division Is in tune with the marketplace for each of the Sport Categories within the Division. Works with a Divisional & Store Leadership Team to create amazing memories for United Sport & Cycle Customers instore & online Required Qualifications: 5 years leadership experience in related environment 5+ years in a leadership or management position Strong knowledge of related products and categories Proven skills in developing a strong team to meet KPI’s Proficiency with computers and keyboarding skills, excel/word proficiency Demonstrated ability to deal effectively with people, able to work co-operatively on a team Secondary education and or certificate/diploma in management, sales and marketing, merchandising and supervision Who WE are: United Sport & Cycle is a local family operated business for 90+ years – We love being a part of this community and working with our legendary team – many of which have been with us for 15+ years! Our team is known for going above & beyond to achieve our core purpose which is to help create amazing memories! This role serves as a very important contributor to the companies overall goals. What WE offer: Competitive wages and benefits A fantastic staff purchase program An exciting, fast-paced environment in a local entrepreneurial business Opportunity for personal and professional development Work with like minded ‘All In’ Co-workers who have passion for what they do When applying we would love to hear what interests you the most in joining the Team United family. We thank all applicants for considering United Sport & Cycle; however, only the candidates selected for an interview will be contacted.

The Division Manager is responsible for the profitable operation of the General Sports division, focusing on leading a high-performing team and ensuring industry-leading store presentation. Key duties include managing inventory procurement, annual budgeting, and maintaining high standards of customer hospitality.

Candidates must have at least 5 years of leadership experience in a related environment and strong knowledge of various sports categories. A secondary education certificate or diploma in management, sales, marketing, or merchandising is required.

• Competitive Wages • Staff Purchase Program • Professional Development

• Customer servicePreferred
• Problem solvingPreferred
• LeadershipPreferred
• Microsoft ExcelPreferred
• CommunicationPreferred
• Microsoft WordPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Sales Management
• Merchandising
• Customer Service
• Inventory Procurement
• Budgeting
• Team Coaching
• Performance Management
• Conflict Resolution
• Strategic Planning
• Communication
• Problem Solving
• Microsoft Excel
• Microsoft Word
• KPI Management
• Retail Operations

• Sports & Recreation
• Retail
• Management & Leadership
• Sales
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

5+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Executive

Application method

Direct apply is available