Recruitment Sales Specialist

Job summary

The Recruitment Sales Specialist coordinates and implements recruitment and marketing initiatives while managing CRM systems to track enrolment objectives. They analyze recruitment pipelines and program performance to provide actionable insights for marketing campaigns and strategic planning.

Job details

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Marketing and Sales, Level A Job Title Recruitment Sales Specialist Department Recruitment & Admissions Operations | Recruitment and Admissions | UBC Sauder School of Business Compensation Range $5,692.25 - $8,179.50 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date October 24, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date June 30, 2028 This is a term, leave coverage position with an end date of June 30, 2028. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Description Summary UBC Sauder School of Business is one of the world’s leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence in research and learning, an outstanding faculty and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational mission. We acknowledge that UBC Sauder at the Vancouver Point Grey campus is situated on the traditional, ancestral and unceded territory of the Musqueam. We acknowledge that UBC Sauder at UBC Robson Square is situated on the traditional territory of the Musqueam, Squamish and Tsleil-Waututh. UBC Sauder delivers a portfolio of undergraduate and professional graduate certificates, diplomas, and degrees in business, independent of Graduate + Postdoctoral Studies. The Recruitment and Admissions (R&A) unit at the UBC Sauder School of Business plays an integral role in the achievement of the UBC Sauder’s commitment to attract, engage and retain students who represent diverse perspectives, experiences and identities (UBC Sauder Strategic Plan) by recruiting well-qualified, high-performing, community-minded, and diverse domestic and international students to meet the school’s enrolment targets and goals. The Recruitment Sales Specialist coordinates and implements recruitment and marketing initiatives across UBC Sauder’s undergraduate and professional graduate programs. This role develops and maintains recruitment-related customer relationship management (CRM) systems, reporting tools and processes, analyzes recruitment pipelines and program performance, and provides insights to inform recruitment activities, marketing campaigns and enrolment planning. Organizational Status Reports to the Director, Recruitment. Receives direction from the unit’s leadership team. Works closely with UBC Sauder’s Office of Student Academic Services, Hari B. Varshney Business Career Centre, Development, Alumni Engagement, IT and Analytics and Marketing and Communications teams. Work Performed Recruitment and Sales Supports the Recruitment team through the ongoing maintenance and enhancement of the Salesforce customer relationship management (CRM) system for prospective students. Serves as the unit’s CRM expert, maintaining system documentation, updating reports and dashboards, and providing training on recruitment pipeline processes in collaboration with the UBC Sauder IT and Analytics team. Liaises with UBC IT and UBC Sauder IT and Analytics teams to coordinate CRM enhancements in support of the unit’s KPIs and enrolment objectives. Develops and maintains CRM reports, dashboards and list views, analyzes recruitment and program performance and trends, and communicates findings and recommendations to the R&A team to support KPI monitoring, marketing campaign and recruitment activities. Prepares market projections and forecasts, conducts sales and market analysis and research in support of the R&A priorities, KPIs and enrolment objectives. Coordinates the completion and submission of market research and school-ranking surveys, including QS, Maclean's and GMAC. Coordinates and liaises with external vendors to identify and secure international recruitment events and coordinates the preparation of UBC Sauder marketing assets for promotion. Coordinates promotional and technical arrangements for all domestic and international recruitment events and initiatives. Maintains and enhances application materials, official documents and status communications, and supports the team’s efforts in improving prospective students' CRM communications and experience. Analyzes applicant pipelines and follow-up trends to identify opportunities to improve applicant engagement and yield, and informs recruitment activities. Marketing Provides recruitment and market insights and contributes to the development and implementation of domestic and international recruitment and marketing plans for UBC Sauder programs. Manages budgets for recruitment and marketing initiatives and activities. Coordinates the development and production of marketing materials for UBC Sauder programs in collaboration with UBC Sauder Marketing and Communications (MarCom) team, including drafting, editing and proofreading. Maintains webpages for UBC Sauder programs. Develops marketing copy in collaboration with MarCom and coordinates the production and promotion of student, faculty, employee and alumni interviews and testimonials. Coordinates with MarCom on the development and implementation of email campaigns, landing pages and digital advertising assets for R&A marketing initiatives. Sources content for UBC Sauder social media posts and coordinates with MarCom on publication. Ensures marketing materials used by external vendors and agencies comply with UBC Sauder brand guidelines. Additional Duties Contributes to the development and implementation of policies and priorities of the unit. Represents UBC Sauder at recruitment events and engages with prospective students to provide program information. Develops and maintains working relationships with faculty and employees within UBC Sauder and UBC to support recruitment and marketing activities. Assumes responsibility for special projects assigned by the Assistant Dean, R&A leadership team and the Dean’s Office. Performs other related duties as required, including occasional domestic and international travel for recruitment activities. Consequence of Error/Judgement Poor decisions, judgment or errors would adversely affect the graduate applicants' career and/or academic opportunities. This in turn would jeopardize the reputation of the UBC Sauder and UBC. This position is able to handle a high volume of activities requiring very careful attention to detail and adherence to strict deadlines. Supervision Received Reports to the Director, Recruitment. Receives direction from the R&A leadership team. Supervision Given May supervise co-op or work learn students. Minimum Qualifications Diploma in Marketing. Minimum of one year of related experience, or the equivalent combination of education and experience. - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own - Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Preferred Qualifications Experience in a sales and marketing related role, involving technical, design, project administration and execution activities. Experience supporting a sales team with tactical activities is an asset. High degree of comfort and experience working with different technologies and applications, including advanced use of Adobe, basic html and CRM systems and website content management tools. Experience with Salesforce and Marketing Cloud is preferred. Experience / knowledge of Google Analytics is an asset. Intermediate minimum or Advanced preferred MS Excel skills. Excellent verbal and written communication skills. Ability to write, edit and contribute to marketing copy. Experience in monitoring and tracking Key Performance Indicators (KPIs) through dashboard creation and management. Ability to interact professionally and act as a brand ambassador. Ability to manage complex projects with high attention to detail.

What you’ll do

The Recruitment Sales Specialist coordinates and implements recruitment and marketing initiatives while managing CRM systems to track enrolment objectives. They analyze recruitment pipelines and program performance to provide actionable insights for marketing campaigns and strategic planning.

Requirements

Candidates must hold a diploma in Marketing and possess at least one year of related experience. Proficiency in CRM systems, data analysis, and strong communication skills are required to support recruitment and marketing activities.

Listed skills

• Salesforce · Preferred
• CRM Management · Preferred
• Data analysis · Preferred
• Adobe · Preferred
• HTML · Preferred
• Communication · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Salesforce
• Marketing Cloud
• CRM Management
• Data Analysis
• Market Research
• Project Administration
• Adobe
• HTML
• Google Analytics
• MS Excel
• Copywriting
• KPI Monitoring
• Digital Advertising
• Brand Management
• Communication
• Reporting
• Employment Equity
• Marketing Copy
• Proofreading
• Professionalism
• Technical Design
• Planning
• Marketing Materials
• HyperText Markup Language (HTML)
• Microsoft Excel
• Research
• Analytics
• Budgeting
• Editing
• Customer Relationship Management
• Dashboard
• Management
• Strategic Planning
• Software Documentation
• Content Management
• Sales
• Forecasting
• Leadership
• Marketing
• Innovation
• Key Performance Indicators (KPIs)
• Marketing Communications
• Market Analysis
• Web Pages
• Surveys
• American Association Of Pharmaceutical Scientists
• Admissions Operations
• Reporting Tools
• Detail Oriented

Job areas

• Marketing
• Sales
• Education
• Data & Analytics
• Administrative
• Recruitment Specialist
• Recruiter (General)
• Personnel and Careers Professionals
• Human Resources Specialists

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