Academic Adviser

Job summary

Advise undergraduate students on degree requirements, academic planning, and decision-making, while responding to inquiries from students, parents, faculty, and staff. Develop and deliver academic success and retention programs, support university events, and manage a substantial portfolio of advising administration.

Job details

The Academic Advising Centre helps undergraduate students in the Faculties of Humanities, Science and Social Sciences at the university navigate and ensure that their graduation requirements are complete, whether they are newly admitted, first year or current undergraduates. The Academic Adviser is part of the team responsible for developing and delivering academic success programs (including retention initiatives) as well as other programs, initiates and events hosted by Student Affairs and/or the university that support students in these faculties. Advisers may act as generalists and/or hold/be a subject matter expert for an assigned student population. The Academic Adviser actively consults with students using a developmental approach to provide information, referrals and advice that will support students' planning and decision-making as it relates to their degree and life choices and with a focus on increasing student's skills and developing a shared understanding of the student's, Academic Adviser's and University's responsibilities. The day-to-day work of Academic Advisers includes responding to a broad range of queries from students, parents, faculty and staff, including telephone and email advising inquiries. In addition to providing services, the Academic Adviser is responsible for a large portfolio of Advising related administration. As a result of the nature of the duties and responsibilities of this position, occasional evening and weekend work may be required. A bachelor's degree and at least 2 years academic advising experience that includes using student record systems and MS Office (Word, Excel, PowerPoint) effectively and demonstrated communication, writing and presentation skills; and Related experience communicating with students, including creating a virtual presence through the use of websites, social media, video production; delivering workshops and presentations; organizing major events and/or programs within a higher education environment; (For targeted population positions, e.g. International) Has experience advising students in higher education for that population.) Equivalent combinations of education, training and/or experience may be considered. Preference may be given to applicants with experience or thorough knowledge of the University of Victoria's academic programs, policies and procedures. In Addition, This Position Requires a genuine interest in the student experience; a commitment to UVic's strategic goals regarding student recruitment and retention. a dedication to maintaining a high level of accuracy; the ability to communicate effectively and engage others to effectively collaborate and achieve results; a capacity for processing a high volume of work in a high process environment; Effective information gathering and analytical skills

What you’ll do

Advise undergraduate students on degree requirements, academic planning, and decision-making, while responding to inquiries from students, parents, faculty, and staff. Develop and deliver academic success and retention programs, support university events, and manage a substantial portfolio of advising administration.

Requirements

Requires a bachelor's degree and at least two years of academic advising experience, including use of student record systems and Microsoft Office; equivalent combinations of education, training, and experience may be considered. Candidates should have strong communication, writing, presentation, analytical, and organizational abilities, with experience supporting students and delivering programs in higher education.

Listed skills

• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Academic Advising
• Student Development
• Student Retention
• Degree Planning
• Student Records Systems
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Communication
• Writing
• Presentation Skills
• Workshop Delivery
• Event Organization
• Information Gathering
• Analytical Skills
• Collaboration

Job areas

• Education
• Administrative
• Customer Service & Support

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