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Urban BarnVerified Job Source

Full time Key Holder | Kamloops

The Key Holder will collaborate with management to oversee daily store operations, including opening and closing procedures, merchandising, and stock management. They are also responsible for training team members and ensuring an excellent shopping experience for customers.

  • On-site
  • Kamloops, BC
  • Posted Aug 26, 2026
  • 1 position

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Job summary

Help people create homes they love. Join the Urban Barn team as a Full-time Key Holder at our Kamloops store in British Columbia. With over 50 retail stores across the country, Urban Barn is a national retail chain offering high-quality furniture and home décor. We’re passionate about making our customers and our employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian retailer. Participate in the leadership of an inspiring furniture and home décor store. As a Key Holder, you will collaborate with the Manager and Assistant Manager to create a positive working environment for the team and an excellent shopping experience for our customers. Our stores are open 7 days a week, so we are looking for candidates who can work 30-40 hours per week and are available to work a variety of shifts on weekdays, weeknights, and weekends. If you love beautiful home décor and helping people, come put your passion to work at Urban Barn! What You Will Do: * Guide customers in their decor choices * Open, prepare and close the store * Train and coach team members * Supports operational tasks for stock and merchandising * Ensure the performance of the store * Maintain the visual standards and cleanliness of the store What you Bring: * At least 2 years of Retail sales experience * Experience in Customer Service Leadership * A passion for interior décor and merchandising * Commitment to a flexible schedule (Open to daytime, evening, and weekend shifts) * The ability to lift and move loads up to 50 lbs / 23 kg Why Join Urban Barn: * We don't just sell home décor, we help furnish life's biggest moments * Competitive salary, commissions, and bonuses * A 40% discount on Urban Barn products * Group benefits (health, dental and vision coverage) * A Group RSP program * Opportunities for professional development and advancement * We offer a fun work environment with a collaborative team that loves to talk design Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.

What you’ll do

The Key Holder will collaborate with management to oversee daily store operations, including opening and closing procedures, merchandising, and stock management. They are also responsible for training team members and ensuring an excellent shopping experience for customers.

Requirements

Candidates must have at least 2 years of retail sales experience and a background in customer service leadership. A passion for interior décor and the ability to lift up to 50 lbs are required, along with a flexible schedule for shifts.

Benefits

• Competitive salary • Commissions • Bonuses • 40% discount on Urban Barn products • Health coverage • Dental coverage • Vision coverage • Group RSP program • Professional development • Advancement opportunities

Listed skills

  • LeadershipPreferred
  • Inventory managementPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Retail sales
  • Customer service leadership
  • Interior décor
  • Merchandising
  • Team training
  • Coaching
  • Operational tasks
  • Inventory management
  • Store opening
  • Store closing
  • Visual standards
  • Leadership
  • Lifting Ability
  • Cleanliness
  • Customer Service
  • Warehousing
  • Retail Sales

Job areas

  • Retail
  • Customer Service & Support
  • Management & Leadership
  • Sales
  • Key Holder
  • Shopkeepers
  • First-Line Supervisors of Retail Sales Workers

Additional details

Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week