Order Administrator | Mississauga

Join our team as an Order/Logistics Administrator at our office and facility located in Mississauga, Ontario. Contribute to Urban Barn's commitment to exceptional customer service. As an Order/Logistics Administrator, you will be responsible for supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from the warehouse to our customers is seamless. Our Logistics team works in-office, from Monday to Friday, from 8:30am – 5:00pm (availability on Saturday might be considered an asset). We are looking for candidates who are available to work full-time (40 hours per week). What You Will Do: * Complete customer order administration and organize shipping logistics * Review and troubleshoot orders for accuracy * Collaborate to resolve order issues, and provide status updates * Communicate with 3PL partners to manage order shipment and delivery * Manage and support E-Commerce orders and shipping logistics * Assist with warehouse inventory management What You Bring: * Excellent verbal and written communication skills; customer service skills considered an asset * Experience in customer orders and support roles preferred * Experience in an office environment preferred * High attention to detail and exceptional critical thinking skills * Intermediate MS Outlook and Excel; working knowledge of SAP considered an asset * Multitasking and time management skills * Positive attitude and ability to multitask * Ability to work at a desk and on a computer for 95% of the day Why Join Urban Barn: * We don't just sell home décor, we help furnish life's biggest moments * Competitive wage * Group benefits (health, dental and vision coverage) * A Group RSP program * A 40% discount on Urban Barn products * Opportunities for professional development and advancement * We offer a fun work environment with a collaborative team Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.

The Order/Logistics Administrator manages customer order processing, shipping logistics, and inventory flow from the warehouse. They also collaborate with 3PL partners and internal teams to resolve order issues and provide status updates.

Candidates should have experience in customer support or office environments and possess strong communication and critical thinking skills. Proficiency in MS Outlook and Excel is required, while experience with SAP is considered an asset.

• Health coverage • Dental coverage • Vision coverage • Group RSP program • 40% discount on Urban Barn products • Professional development opportunities

• Time managementPreferred
• Customer servicePreferred
• Attention to detailPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Order administration
• Logistics management
• Customer service
• Shipping logistics
• Inventory management
• Communication skills
• Critical thinking
• Attention to detail
• Multitasking
• Time management
• MS Outlook
• MS Excel
• SAP
• E-commerce support
• Positivity
• Third-Party Logistics
• Customer Service
• Communication
• Critical Thinking
• Warehousing
• Microsoft Outlook
• SAP Applications
• Time Management
• Troubleshooting (Problem Solving)
• Warehouse Inventory Management
• Detail Oriented

• Logistics
• Customer Service & Support
• Administrative
• Retail
• Order Administrator
• Logistics Coordinator
• Transport Clerks
• Logisticians

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week