SUPERVISOR FOOD & BEVERAGE

Job summary

The supervisor will lead and develop the food and beverage team while ensuring operational excellence across breakfast, dinner, and banquet services. They are responsible for maintaining high standards of cleanliness, food safety, and guest satisfaction to create memorable experiences.

Job details

Food & Beverage Supervisor Best Western Plus Valemount | A Vantage Hotels Property Love where you live. Lead where you work. If you love mountain living, a strong sense of community, and being part of a team that works hard while enjoying everything the outdoors has to offer, we would love to meet you. The Best Western Plus Valemount is more than a hotel—we are a gathering place for travellers, adventurers, locals, and our community. From our smokehouse dining experience and cozy winter lounge to our sunny summer patio, meetings, events, and community partnerships, we pride ourselves on creating memorable experiences for every guest. We are seeking a motivated, service-focused Food & Beverage Supervisor to join our leadership team. This position primarily oversees our breakfast operation while providing occasional leadership support for dinner service, events, and special functions. This position is located in Valemount, British Columbia. Sorry, we are not offering LMIA support at this time. Why Join Vantage Hotels? At Vantage Hotels, our values guide everything we do: Love It Create exceptional experiences for guests and teammates. Own It Take responsibility, lead by example, and follow through. Share It Support your team, communicate openly, and celebrate success together. Solve It Look for solutions, embrace challenges, and continuously improve. Laugh Have fun, bring positive energy, and enjoy the journey. We're looking for local talent who shares these values and wants to build a meaningful career in hospitality while living in one of British Columbia's most beautiful mountain communities. What We Offer • Staff housing available • Great tips • Employee Health & Wellness Benefits • Company events and team celebrations • Competitive compensation • Career growth and advancement opportunities • Training, coaching, and leadership development • Employee hotel discounts and perks • A supportive and collaborative team culture • The opportunity to live, work, and play in the mountains About the Role The Food & Beverage Supervisor plays a key leadership role within our Food & Beverage department and is responsible for supporting daily operations, developing team members, and ensuring exceptional guest experiences. This role will primarily supervise breakfast operations while assisting with occasional dinner shifts, events, banquets, and special functions. The successful candidate will help maintain operational excellence, support team culture, and contribute to the overall success of the restaurant and hotel. Qualifications • Previous supervisory experience in Food & Beverage, hospitality, or related customer service environments preferred • Strong leadership, communication, and organizational skills • Ability to work flexible hours, including evenings, weekends, and holidays • Food Safe Certification and Serving It Right/ProServe (or willing to obtain before starting) • Knowledge of food safety standards and best practices • Passion for hospitality and guest service • Positive attitude with a willingness to lead by example What You'll Do Leadership & Team Development • Lead, coach, and support Food & Beverage team members • Foster a positive workplace culture aligned with Vantage values • Deliver exceptional service to both guests and colleagues • Assist the Food & Beverage Manager in achieving departmental goals • Provide training and mentorship to team members • Promote accountability, teamwork, and continuous improvement Operational Excellence • Assist with daily restaurant, lounge, breakfast, banquet, and event operations • Support food and beverage service during busy periods • Ensure operational standards are consistently maintained • Monitor cleanliness, food safety, and sanitation standards • Recommend improvements that enhance efficiency and guest satisfaction • Assist with inventory, ordering, and departmental organization • Lead by example in delivering exceptional hospitality Guest Experience • Anticipate guest needs before they ask • Resolve concerns professionally and effectively • Create memorable experiences that encourage guest loyalty • Monitor guest feedback and identify opportunities for improvement • Promote a welcoming and inclusive atmosphere for all guests Grow Your Career With Vantage Hotels We're not just hiring for a position—we're investing in future leaders. Many of our supervisors have advanced into larger leadership roles across our hotels throughout Alberta and British Columbia. Potential career paths include: • Food & Beverage Manager • Front Office Manager • Executive Housekeeper • Assistant General Manager • General Manager • Multi-Property Leadership Roles • Corporate Operations Opportunities within Vantage Hotels If you're ambitious, eager to learn, and ready to grow, we'll support your development every step of the way. Who We're Looking For You may be the perfect fit if you: • Love working with people • Take pride in delivering exceptional service • Thrive in a fast-paced environment • Enjoy leading and developing teams • Value accountability and teamwork • Want to build a long-term hospitality career • Appreciate the mountain lifestyle and small-town community spirit Work hard. Play where you live. Build a career with Vantage Hotels. Join our team and help create experiences our guests remember while building a future you can be proud of. #BWV

What you’ll do

The supervisor will lead and develop the food and beverage team while ensuring operational excellence across breakfast, dinner, and banquet services. They are responsible for maintaining high standards of cleanliness, food safety, and guest satisfaction to create memorable experiences.

Requirements

Candidates should have previous supervisory experience in hospitality or customer service and possess strong leadership and organizational skills. A Food Safe certification and relevant provincial serving certifications are required or must be obtained prior to starting.

Benefits

• Staff housing • Great tips • Employee health and wellness benefits • Company events • Team celebrations • Career growth opportunities • Training and coaching • Leadership development • Employee hotel discounts

Listed skills

• Customer service · Preferred
• Mentorship · Preferred
• Operational Excellence · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Team development
• Food safety
• Customer service
• Communication
• Organizational skills
• Inventory management
• Conflict resolution
• Mentorship
• Operational excellence
• Hospitality management
• Staff training
• Accountability
• Supervision
• Organizational Skills
• Follow Through
• Positivity
• Willingness To Learn
• Event Operations
• Cleanliness
• Customer Service
• Continuous Improvement Process
• Food Safety And Sanitation
• Front Office
• Leadership Development
• Operational Excellence
• Operations
• Coaching
• Restaurant Operation
• Team Building
• Teamwork

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers