Team Lead Veterinary Technician, Emergency, Central Victoria Veterinary Hospital

Job summary

This unique role combines the excitement of Emergency care with leading a team of dedicated Veterinary Technologists, working closely with the RVT-led leadership team and Medical Director. Responsibilities include supporting, leading, coaching, scheduling, monitoring workflow, and ensuring high levels of patient care and client service.

Job details

Registered Veterinary Technologist, Team Lead Department: Emergency Location: Victoria, BC Salary Range: $36.00 to $42.00 per hour, depending on experience. Relocation allowance and bonus available! Contact us to learn more Central Victoria Veterinary Hospital is looking for an experienced Registered Veterinary Technologist with previous experience in leadership for our Team Lead role in our emergency service. This will be a unique role, combining the excitement of Emergency care with the opportunity to lead a team of dedicated and hard-working Veterinary Technologists. This role will also work closely with our RVT-led leadership team, Medical Director, and other team leads. Successful candidates will have experience leading a team, in addition to a desire to grow their skills, a positive teamwork-type attitude and a personality that can deliver exceptional customer service and communication skills. This position offers a combination of time working in the ER as well as administrative time with a daytime-focused schedule. Our team leads are on call for one of every four weeks to respond to concerns remotely. We also offer advanced learning opportunities with our Technical Development Officer and Specialists. Additional qualifications and attributes to be successful in this role: Registered Veterinary Technologist, RVT or eligible to register The ability to support, lead, and provide coaching & mentorship to the team Ensure new team members receive adequate orientation and training, conduct check-ins with new hires and assist with performance management Create schedules, monitor workflow and ensure smooth operations Help maintain a high level of patient care and client service Proactively identify and address concerns or conflicts Attend regular leadership meetings to discuss challenges/solutions, new ideas, and support clinic initiatives for the whole hospital Perform clinical procedures; Venipuncture, Catheter placement, radiology, anesthesia monitoring and patient assessment Willing to further enhance technical skills Ability to thrive in a steady and often fast-paced environment Exceptional interpersonal skills in working with your colleagues and pet parents Proven ability to keep accurate patient records Strong ability to problem-solve A love of pets, of course! What We Can Offer You Competitive compensation that reflects your skills, experience, and the role. RRSP Employer Group Match Program (5%) to help you save for the future. Paid time off for continuing education, vacation, sick days, and personal wellness days. Annual CE Allowance. Benefits: Minimum 24 hours per week for eligibility, with flexible options. Paid annual certification memberships and uniform allowance. Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep, and physical fitness. Various career development pathways. Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app Our Story VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy. In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Click “Apply Now” #BCVTA #vettechjobs #RVTjobs #abvta If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

What you’ll do

This unique role combines the excitement of Emergency care with leading a team of dedicated Veterinary Technologists, working closely with the RVT-led leadership team and Medical Director. Responsibilities include supporting, leading, coaching, scheduling, monitoring workflow, and ensuring high levels of patient care and client service.

Requirements

Candidates must be a Registered Veterinary Technologist (RVT or eligible) with previous leadership experience, a desire to grow skills, and exceptional interpersonal and communication abilities. Successful applicants must be able to perform clinical procedures, maintain accurate records, and thrive in a fast-paced environment.

Benefits

• Relocation allowance • Bonus • Paid wellness days • Paid sick days • Signing bonus • Retention bonus • RRSP Employer 5 % Match Program • VCA Canada Student Loan RRSP Program • Medical Library access • Paid membership and dues • Annual uniform allowance • Vacation time • Employee assistance program • Continuing education benefits • Referral Bonus Rewards • E-tools for wellness • Virtual health care • Mini-courses access • Pet care discounts • Shopping discounts

Listed skills

• Clinical care · Preferred
• Customer service · Preferred
• Training · Preferred
• Mentorship · Preferred
• Leadership · Preferred
• Coaching · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Team Management
• Emergency Care
• Coaching
• Mentorship
• Training
• Performance Management
• Scheduling
• Workflow Monitoring
• Patient Care
• Client Service
• Conflict Resolution
• Venipuncture
• Catheter Placement
• Radiology
• Anesthesia Monitoring

Job areas

• Healthcare
• Management & Leadership
• Administrative