Parts Manager (Heavy Duty)

Surrey, BC
On-site
Posted Oct 9, 2026
1 position

$115,000 / year

Opens an external site

Employment type: Full-time
Experience level: Senior · 8+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Parts Manager oversees daily operations of the heavy-duty parts department, including budget management, financial analysis, and staff supervision. This role also involves building strong customer relationships, managing vendor partnerships, and executing strategic plans to drive sales growth.

Job details

Shift your career into high gear! Join Velocity Truck Centres as our next Parts Manager. Position: Parts Manager Type: Fulltime Permanent Location: Surrey BC Compensation: $115,000+ per year (D.O.E) What We Offer: Attractive Compensation: $115,000 + / year + BONUS Work-Life Balance: Generous accrued vacation time. Financial Security: Employer RRSP matching plan Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs. Includes health spending account and generous sick / personal well being days. Position Overview: The Parts Manager oversees the daily operations of the Parts ( Heavy Duty ) Department, ensuring budget goals are met, expenses are managed, and customer relationships are maintained. This role includes supervising staff through hiring, training, scheduling, and performance management, while also analyzing financial variances and visiting customers to strengthen business relationships. Job Duties: Leadership & Team Management: Lead, mentor, and support a high-performing parts team Communicate expectations, hold team huddles, and address trends impacting productivity and morale Partner with HR for recruitment, training, and staff development Manage payroll, apprenticeship documentation, and maintain compliance with company policies Foster a respectful, customer-focused work environment that aligns with company values Business Strategy: Develop and execute strategic plans to meet sales and budget targets Monitor financial performance, analyze variances, and implement strategies to improve profitability Collaborate with the Regional Manager to drive growth and efficiency Sales & Marketing: Track parts sales, market trends, and product advancements Build strong vendor relationships and identify new business opportunities Support marketing efforts and customer outreach for growth Customer Experience: Build and maintain lasting customer relationships through regular visits and exceptional service Manage consignment contracts, bid on tenders, and resolve customer issues promptly Other Responsibilities: Coordinate with other departments for seamless operations Oversee purchasing and maintenance of tools and equipment Stay current with industry trends and best practices Required Skills and Qualifications: Minimum 8 years of experience as a Parts Technician or similar role in the dealership/trucking industry Minimum 3 years of proven leadership experience managing diverse teams Certified Journeyperson Parts Technician Strong verbal and written communication skills Excellent analytical and problem-solving skills Solid understanding of business principles and sound business judgment Highly detail-oriented with strong multitasking abilities Exceptional customer service skills and ability to maintain client relationships Proficient with Microsoft Office Suite Experience working in a high-volume, fast-paced environment #HP01 Who We Are: Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team. Velocity Truck Centres Canada is an equal opportunity employer.

What you’ll do

Requirements

Candidates must have at least 8 years of experience as a Parts Technician or in a similar dealership/trucking role, along with 3 years of leadership experience. A Certified Journeyperson Parts Technician designation is required.