Account Associate

Original job posting

The Account Associate will support Account Managers by performing technical analysis, collecting samples, and maintaining customer records for chemical water and process treatment solutions. They will also assist with customer visits and service calls while ensuring compliance with all safety and environmental policies.

Job details

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Join Veolia as an Account Associate in our Chemical Solutions and Monitoring (CSM) division and begin your career journey in innovation and sustainability! About This Opportunity We're seeking an entry-level Account Associate in CSM to support our experienced Account Managers while learning the fundamentals of chemical water and process treatment solutions. You'll work closely with diverse customers across various industries, gaining hands-on experience in technical analysis and customer service while developing your expertise in water treatment technologies. What You'll Do Learning & Development: Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications Data Collection & Analysis: Collect and run samples, evaluate treatment data, and assist in preparing technical reports under Account Manager supervision Technical Training: Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes Customer Support: Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building Administrative Support: Help maintain customer records, assist with sample scheduling, and support account documentation Report Writing: Prepare preliminary technical reports and data summaries for review and approval by Account Manager Safety Compliance: Follow all EHS policies and procedures while learning safe work practices in industrial settings Qualifications What We're Looking For Education & Experience: Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Recent graduates or candidates with 0-2 years of relevant experience are welcome. Interest in chemical water & process treatment Strong academic background or internship experience in technical fields and/or industrial environments A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify) Key Characteristics: Strong analytical and problem-solving aptitude Proficiency in mathematical calculations and chemistry concepts Excellent written and verbal communication skills Eagerness to learn and develop technical expertise Detail-oriented with strong organizational abilities Ability to work collaboratively in a mentoring environment Comfortable learning in industrial environments Enthusiasm for environmental sustainability and water treatment Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite) What Success Looks Like Successfully complete all required technical training programs Demonstrate proficiency in sample collection and basic data analysis Contribute accurate and timely support to Account Manager activities Build foundational knowledge of customer industries and applications Show progression toward independent technical analysis capabilities Maintain safety standards and professional conduct at all customer sites Additional Information Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities. Career Development Path: This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence. Ready to transition your technical expertise into a rewarding customer-facing career while making a difference in water treatment and sustainability? Apply today! Artificial Intelligence (AI) Disclosure: We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position. Vacancy Status: This posting is for an existing vacancy. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Contract type: Standard

What you’ll do

The Account Associate will support Account Managers by performing technical analysis, collecting samples, and maintaining customer records for chemical water and process treatment solutions. They will also assist with customer visits and service calls while ensuring compliance with all safety and environmental policies.

Requirements

Candidates should hold a Bachelor's degree in Biology, Chemistry, Environmental Science, or Engineering, with 0-2 years of relevant experience. A valid driver's license and the ability to work in industrial environments are required, along with strong analytical and communication skills.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Technical Reporting · Preferred
• Data analysis · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Chemical water treatment
• Process treatment solutions
• Data analysis
• Technical reporting
• Customer service
• Industrial safety
• EHS compliance
• Problem-solving
• Mathematical calculations
• Chemistry
• Communication
• Organizational skills
• Sample collection
• Relationship building
• Report Writing
• Administrative Support
• Environmental Sustainability
• Organizational Skills
• Decarbonation
• Willingness To Learn
• Valid Driver's License
• Account Management
• Artificial Intelligence
• Customer Support
• Biology
• Boiler Water
• Technical Analysis
• Customer Service
• Water Cooling
• Customer Relationship Building
• Data Collection
• Environmental Science
• Leadership
• Innovation
• Waste Management
• Problem Solving
• Mathematics
• Mentorship
• Wastewater
• Safety Standards
• Sample Collection
• Technical Training
• Verbal Communication Skills
• Water Treatment
• Scheduling
• Environment Health And Safety
• Enthusiasm
• Detail Oriented

Job areas

• Environmental & Sustainability
• Engineering
• Energy
• Customer Service & Support
• Science & Research
• Account Associate
• Environmental Field Chemist
• Chemists