Dental Receptionist

Job summary

Provide customer service by answering calls, sharing information, processing client requests, and scheduling and confirming appointments. Maintain records, send invoices, process payments, calculate billing charges, and perform clerical and basic bookkeeping duties.

Job details

Overview Languages English Education No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting Health care institution, facility or clinic Commercial dental laboratory Responsibilities Tasks Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Monitor mobile radio or telephone Provide customer service Perform basic bookkeeping tasks Experience and specialization Computer and technology knowledge Accounting software MS Excel MS Outlook MS Word MS Windows Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Benefits Health benefits Dental plan Health care plan Other Benefits Free parking available

What you’ll do

Provide customer service by answering calls, sharing information, processing client requests, and scheduling and confirming appointments. Maintain records, send invoices, process payments, calculate billing charges, and perform clerical and basic bookkeeping duties.

Requirements

No degree, certificate, or diploma is required, and no prior experience is needed because training will be provided. The role requires working on-site in a fast-paced environment, under pressure and tight deadlines, with attention to detail.

Benefits

• Dental Plan • Health Care Plan • Free Parking

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• Filing · Preferred
• Payment Processing · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Appointment Scheduling
• Telephone System Operation
• Information Processing
• Recordkeeping
• Invoicing
• Payment Processing
• Clerical Duties
• Filing
• Mail Distribution
• Billing Calculations
• Basic Bookkeeping
• Accounting Software
• MS Excel
• MS Outlook
• MS Word

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Finance & Accounting