Dental Receptionist

Job summary

Provide customer service by answering calls, sharing information, and scheduling and confirming appointments. Process invoices and payments, maintain records, perform clerical and basic bookkeeping tasks, and relay messages.

Job details

Overview Languages English Education No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting Health care institution, facility or clinic Commercial dental laboratory Responsibilities Tasks Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Monitor mobile radio or telephone Provide customer service Perform basic bookkeeping tasks Experience and specialization Computer and technology knowledge Accounting software MS Excel MS Outlook MS Word MS Windows Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Benefits Health benefits Dental plan Health care plan Other Benefits Free parking available

What you’ll do

Provide customer service by answering calls, sharing information, and scheduling and confirming appointments. Process invoices and payments, maintain records, perform clerical and basic bookkeeping tasks, and relay messages.

Requirements

No degree, certificate, or diploma is required, and no prior experience is needed because training will be provided. The role requires working on-site in a fast-paced environment, handling pressure and tight deadlines, and paying close attention to detail.

Benefits

• Dental Plan
• Health Care Plan
• Free Parking

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Payment Processing · Preferred
• invoicing · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Appointment Scheduling
• Telephone Operations
• Information Processing
• Recordkeeping
• Invoicing
• Payment Processing
• Clerical Duties
• Basic Bookkeeping
• Billing Calculations
• Accounting Software
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Microsoft Windows
• Attention to Detail

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Finance & Accounting

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