Analyst, Stakeholder Engagement System

Job summary

The analyst is responsible for the administration, governance, and continuous evolution of the Borealis enterprise stakeholder intelligence platform. They will collaborate with internal teams and vendors to ensure data reliability, support user adoption, and manage system enhancements.

Job details

At Alto, we are actively contributing to the transformation of Canada's future with our high-speed train project connecting Quebec City and Toronto. With the support of the Government of Canada, this innovative project aims to improve the quality of life of our citizens, strengthen ties between communities and stimulate economic growth. Would you like to take on a stimulating, high-impact challenge? We are looking for an Analyst, Stakeholder Engagement Systems & Governance. The role Reporting to the Manager, Market & Data Intelligence, the Analyst, Stakeholder Intelligence Systems & Governance is responsible for the administration, governance, and continuous evolution of Alto's enterprise stakeholder intelligence platform, Borealis. The successful candidate will play a key role in ensuring Borealis remains a trusted source of stakeholder information by supporting platform governance, user adoption, data quality, business processes, and system enhancements across multiple workstreams. Working closely with internal teams, external partners, and the Borealis vendor, the Analyst will help ensure that stakeholder information is reliable, secure, and actionable to support engagement, consultation, reporting, and decision-making activities. The ideal candidate combines strong technical and analytical capabilities with excellent organizational and internal stakeholder management skills. They are comfortable working in a fast-paced environment, coordinating multiple priorities, and translating business needs into practical solutions. The responsibilities Platform Administration & Support Administer and maintain Borealis, including system configuration, user management, permissions, and access controls. Monitor system performance and coordinate troubleshooting activities with internal teams and external vendors. Manage data imports, exports, integrations, and platform enhancements. Maintain system documentation, configuration records, and operational procedures. Governance, Data Management & Continuous Improvement Support the implementation and ongoing administration of Alto's Borealis Governance Framework. Coordinate platform change requests, enhancements, and roadmap priorities across business functions. Develop and maintain data standards, business rules, taxonomies, and governance documentation. Develop and maintain reports, dashboards, and performance indicators. Support operational and executive reporting related to stakeholder engagement activities. Monitor data quality, conduct audits, and coordinate corrective actions with business stakeholders. Collaborate with business owners, data stewards, users, and external partners to ensure consistent platform use and governance compliance. Support governance reporting, performance monitoring, and continuous improvement initiatives. User Enablement & Adoption Deliver training and onboarding sessions for employees, consultants, and external partners. Provide day-to-day support and guidance to users across the organization. Develop user guides, training materials, and best-practice documentation. Promote the adoption of Borealis and stakeholder information management best practices. The requirements University degree in information systems, business administration, data management, data analytics, or a relevant discipline. Minimum 5 years of experience administering and evolving enterprise business systems, including responsibility for governance, user access, data quality, change management, and cross-functional stakeholder coordination. Demonstrated experience establishing or supporting governance processes, including data standards, change management, access controls, compliance monitoring, and continuous improvement initiatives. Strong analytical, organizational, and problem-solving skills. Strong facilitation, negotiation, and consensus-building skills, with the ability to balance competing business requirements and priorities. Ability to influence decisions and drive alignment across teams without direct authority. Ability to manage multiple priorities in a dynamic environment. Bilingualism (English and French) is required. Why join our innovative team? Basic paid group insurance for you and your family: medical, dental, life, disability, etc. Access to wellness and health accounts to support your lifestyle. Flex-Alto account of $500 to encourage a healthier approach and a more sustainable mode of transportation. A retirement plan and savings options (RRSP and TFSA). Vacations based on experience, available upon hiring. An incentive compensation program. Flexible hybrid work mode. A work environment that encourages initiative, innovation, and forward-thinking solutions. A unique opportunity to shape the future of transportation in Canada. We work to create high-performance, diversified teams At Alto, we believe in the power of diverse teams. We aspire to provide an inclusive and equitable work environment where everyone can develop and flourish. Alto offers equal employment opportunities to all and invites qualified individuals, regardless of their identity, origin or situation, to apply. Please let us know if you need any adjustments during the recruitment process. We will do our utmost to provide you with a fair and pleasant experience, while keeping any adjustments confidential. Please note that we will communicate only with those candidates whose applications are selected for further consideration. To find out more about the entire project, visit Alto - Home.

What you’ll do

The analyst is responsible for the administration, governance, and continuous evolution of the Borealis enterprise stakeholder intelligence platform. They will collaborate with internal teams and vendors to ensure data reliability, support user adoption, and manage system enhancements.

Requirements

Candidates must hold a university degree in a relevant discipline and possess at least 5 years of experience in enterprise system administration and governance. Strong analytical, organizational, and communication skills are required, along with bilingual proficiency in English and French.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Wellness account
• Health account
• Flex-Alto account
• Retirement plan
• RRSP
• TFSA
• Paid vacation
• Incentive compensation program

Listed skills

• data management · Preferred
• Stakeholder Management · Preferred
• Change Management · Preferred
• Troubleshooting · Preferred
• Reporting · Preferred
• Project Coordination · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• System administration
• Governance
• Data management
• Data analytics
• Stakeholder management
• Change management
• Business process improvement
• User training
• Troubleshooting
• Reporting
• Dashboard development
• Data quality assurance
• Project coordination
• Consensus building
• Analytical skills
• Problem-solving
• Influencing Skills
• Bilingual (French/English)
• Stakeholder Coordination
• Taxonomy
• Data Analysis
• Auditing
• Business Administration
• Dashboard
• Management
• Business Process
• Business Requirements
• Business Systems
• Change Management
• Change Requests
• Decision Making
• Software Documentation
• Information Systems
• System Configuration
• Consensus Decision Making
• Continuous Improvement Process
• Training And Development
• Data Governance
• Data Management
• Data Quality
• Economic Growth
• Innovation
• Information Management
• Data Intelligence
• Problem Solving
• Negotiation
• Employee Onboarding
• Stakeholder Engagement
• Stakeholder Management
• Troubleshooting (Problem Solving)

Job areas

• Data & Analytics
• Technology
• Transportation
• Management & Leadership
• Administrative
• Engagement Analyst
• Systems Analyst
• Systems Analysts
• Computer Systems Analysts

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