Process Specialist - Fixed Term

London, ON
Hybrid
Posted Sep 13, 2026
1 position

$21.00–$22.50 / hour

Applications are currently unavailable for this posting.

Employment type: Full-time, Temporary
Posting language: English
Office presence: 3 days per week

Job summary

The Process Specialist is responsible for initiating client records, assembling documentation, and filing Canadian and US tax returns. They also manage administrative tasks such as scanning, mailing, and couriering documents to clients and tax authorities.

Job details

Company Description Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax, immigration, rewards, advisory and Vialto private and our team is the gold standard in navigating the complexities of cross-border compliance, and workforce strategies. We look for people our clients and assignees can count on to thoughtfully deliver clear solutions to complex problems. To be the best in the business, we cultivate a dynamic, highly collaborative culture that fuels the growth of our people. We invite you to inquire boldly, learn deeply, and grow endlessly with us. You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new possibilities. And we can do the same for you. Whatever your aspirations, Vialto can help you find your way. Job Description What you’ll create and do As a Process Specialist, responsibilities include but are not limited to: ● Initiate and create client records ● Assemble client provided information ● Reach out to practice staff as required ● Send electronic copies of finalized tax returns to clients ● File Canadian and US Tax returns ● Scanning, mailing and couriering documents to clients and tax authorities Qualifications What you’ll bring to this role ● An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work ● A demonstrated commitment to valuing differences and working alongside diverse people and perspectives ● Committed to providing high quality work and maintaining timelines ● A strong grasp of technology, including MS office and Google Suite of products ● Prior office administration, data entry and/or customer service experience an asset ● Effective written and verbal communication skills, ability to communicate and manage expectations with clients ● Ability to work effectively under pressure without compromising professional standards or quality of work ● Flexible in terms of work schedule as services all Canadian time zones and overtime is required Additional information ● Please note this is a 3-6 month full-time contract opportunity, starting from Jan 2027 (with the possibility of extension). ● Team members work on a hybrid schedule, in office 2-3 days per week - (mandatory training in the office) ● The Process Specialist team services all Canadian time zones, therefore extended business hours and overtime will be required during peak periods ● Hourly rate range for this position is CAD $21-$22.50 We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process

What you’ll do

Requirements

Candidates should have strong technology skills, including proficiency in MS Office and Google Suite, along with prior experience in office administration or data entry. The role requires the ability to work effectively under pressure and maintain high quality standards while managing client expectations.