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Mental Health Worker - Swift House

  • Victoria, BC
  • On-site
  • Posted Oct 21, 2026
  • 1 position

$34–$38 / hour

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Employment type
Contract, Full-time
Experience level
Mid-level · 2+ years
Posting language
English
Working hours
36 hours per week
Seniority
Entry level

Job summary

Provide housing and shelter services, including case planning, programming, daily physical and emotional support, overdose response, first aid, and Naloxone administration. Accept and orient clients, advocate for their needs, and connect them with external community resources in collaboration with the team.

Job details

Detailed Job Description This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community. We are committed to providing our staff with a wide range of learning and development opportunities and offer high-quality in-house training covering all aspects of working with our clients and other core skills. The Mental Health Worker provides a variety of housing and shelter services including case planning, programming, assisting with daily physical and emotional supports, responding to overdoses, administering first aid and Naloxone, accepting referrals, registering, orienting, and advocating for clients. We are looking for someone who has a genuine interest in working with clients who are currently vulnerably housed or experiencing homelessness, as well as those who have previously experienced housing vulnerability. In this role, you will work collaboratively with your team to advocate for clients and provide them with client-centered support, including connecting them to external resources. To succeed, you will have an excellent understanding of the issues faced by our client group. This includes experience working with individuals from diverse backgrounds who face multiple barriers, such as substance use, mental health concerns, low incomes, and negative impacts of colonialism and racism. Qualifications Education Diploma in a related Social or Human Services field. Experience At least two (2) years of experience working in a related environment or equivalent combination of education, training, and experience. Direct experience in the community social services sector with a working knowledge of community support agencies and resources is preferred. Requirements Emergency First Aid with CPR Level C. Successful completion of the Ministry of Public Safety and Solicitor General Criminal Record Check. Job Information Hourly Wage Rate (with overnight premium): $34.02 – $37.52. Note: The base wage rate for this position is $32.02 – $35.52. An overnight premium of $2.00/hour applies to shifts that go past midnight. Work Location: 467 Swift Street - Swift House Shift Time: 7:00 PM to 7:00 AM Schedule: Wednesday, Thursday, Friday and every first Saturday Weekly Hours: 35.75. Job Type: Full-Time, Temporary until the return of the incumbent. Union: BCGEU Benefits: We offer a comprehensive package that includes the Municipal Pension Plan, paid time off, and long-term disability; 100% employer-paid extended health and dental benefits, including for eligible dependents; access to telemedicine services through Sparrow; and our Employee Assistance Program, provided by Greenshield Health. Portability Upon hire, candidates may be eligible to transfer hours previously worked at other Community Social Services agencies under the Retention and Portability Memorandum of Agreement. Eligibility is subject to specific conditions and restrictions.

What you’ll do

Provide housing and shelter services, including case planning, programming, daily physical and emotional support, overdose response, first aid, and Naloxone administration. Accept and orient clients, advocate for their needs, and connect them with external community resources in collaboration with the team.

Requirements

Requires a diploma in a related Social or Human Services field and at least two years of relevant experience, or an equivalent combination of education, training, and experience. Emergency First Aid with CPR Level C and successful completion of a criminal record check are required; community social services experience and knowledge of community resources are preferred.

Benefits

  • Municipal Pension Plan
  • Paid Time Off
  • Long-Term Disability
  • Extended Health Benefits
  • Dental Benefits
  • Telemedicine Services
  • Employee Assistance Program

Listed skills

  • First Aid · Preferred
  • community resource navigation · Preferred
  • Mental Health Support · Preferred
  • Emotional support · Preferred
  • client advocacy · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Case Planning
  • Client Advocacy
  • Client-Centered Support
  • Mental Health Support
  • Substance Use Support
  • Crisis Response
  • Overdose Response
  • First Aid
  • Naloxone Administration
  • Referral Management
  • Client Registration and Orientation
  • Community Resource Navigation
  • Emotional Support
  • Physical Support
  • Working with Diverse Populations

Job areas

  • Social Services
  • Healthcare
  • Security & Safety

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