Technical Sales Representative

Reporting to the Inspection Division Manager, our Viking Vaughan branch is seeking a Fire Alarm Technical Sales Representative. With nearly a century of expertise, Viking Fire Protection has built a trusted reputation based on its commitment to delivering advanced and reliable fire protection products and services that meet the highest standards and client expectations. Join Viking and help us continue our mission to protect people’s lives, properties, and valuable assets. Main responsibilities include, but are not limited to: Review inspection reports and identified deficiencies to prepare accurate repair quotations Follow up with customers regarding outstanding deficiencies and recommended corrective actions Communicate with clients to explain deficiencies, code requirements, scope of work, and pricing Coordinate with inspection, service, and operations teams to confirm labour requirements, materials needs, and scheduling availability Prepare and submit deficiency quotations in a timely manner Track open quotations, follow up on approvals, and help move approved work into scheduling Build and maintain strong customer relationships through professional and timely communication Work with technicians and supervisors to clarify technical details and ensure quoted scopes are accurate Assist with resolving customer questions, pricing concerns, and scope clarifications Success Factors: College diploma in fire protection, building mechanics, civil engineering, or high school diploma and equivalent relevant experience Experience in troubleshooting and/or installing fire alarm systems (an asset) At least 3 years of relevant experience in the fire protection or prevention industry Proficiency in standards and codes governing the conception and installation of automatic fire extinguishers systems Knowledge of products used in fire protection and fire alarm CFAA certification (an asset) Valid driver’s license Ability to work well independently Strong customer service skills Why Join Viking? Viking values, respects, and supports the interests of its employees from all walks of life. We will consider all qualified candidates Competitive salary going from $70 000 – $95 000 based on competencies and experience 3 weeks of vacation from May 1st following 1 year of service, 12 paid Statutory Holidays and 5 paid personal days per year Comprehensive Group Insurance Plan upon hiring, including the virtual care platform Dialogue for a quick access to healthcare services in many Canadian provinces Group RRSP with employer contributions (4%) following 3 months of continuous service Supplemental training according to employee, market or company needs Years of service Recognition Program Viking is 100% Canadian Owned and Operated

The role involves reviewing inspection reports to prepare accurate repair quotations and communicating technical deficiencies and pricing to clients. It also requires coordinating with operations teams to ensure proper labor and material scheduling for approved work.

Candidates should have at least 3 years of experience in fire protection and a diploma in a related field or equivalent experience. Proficiency in fire protection standards and a valid driver's license are required, while CFAA certification is an asset.

• Competitive salary • 3 weeks of vacation • 12 paid Statutory Holidays • 5 paid personal days per year • Comprehensive Group Insurance Plan • Virtual care platform Dialogue • Group RRSP with employer contributions (4%) • Supplemental training • Years of service Recognition Program

Identified from the job description. Confirm important requirements above.

• Technical Sales
• Fire Alarm Systems
• Quotation Preparation
• Customer Relationship Management
• Troubleshooting
• Code Compliance
• Project Coordination
• Customer Service
• Technical Communication
• Scheduling

Minimum education

Associate degree

Minimum experience

2+ years

Apply by

Aug 26, 2026