Medical Office Assistant - Receptionist

See if you are our next: MEDICAL OFFICE ASSISTANT - RECEPTIONIST | Calgary, AB Working at Gimbel Eye Centre (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential. Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization. A look at your benefits You hold a permanent full-time position (32hrs - 40 hrs p/week). You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day. You benefit from group insurance, telemedicine & RRSP match. You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies. Your tasks at a glance You welcome patients and visitors with professionalism, deliver exceptional customer service, and create a positive first impression of the clinic. You register patients using our medical software, verify demographic and appointment information, and maintain accurate electronic medical records. You schedule, confirm, and manage patient appointments while responding to general inquiries and directing patients to the appropriate team members. You monitor patient flow, communicate wait times, and support an efficient and seamless clinic experience. You process patient payments, prepare invoices, and complete daily cash balancing and end-of-day closing procedures. You notify Patient Counsellors of cancelled or missed appointments to support timely patient follow-up and continuity of care. You maintain a clean, organized reception area and provide administrative support to ensure the smooth day-to-day operation of the clinic. You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks. A clear view of your assets You have excellent communication skills in English (verbal & written). You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset). Your experience in the health care field is considered an asset (ex: medical assistant, receptionist, medical secretary or scribe, administrative assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.). You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset. You stand out for your organizational, collaborative, autonomous, multitasking, and time management skills. You are flexible and willing to travel to all three Calgary clinics (TLC Calgary SW, LASIK MD Calgary & Gimbel Eye Centre). Schedule: You have flexibility to work Monday to Friday, between the hours of 7:30 AM - 5:00 PM. From our point of view Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.

The role involves welcoming patients, managing medical records, and scheduling appointments to ensure a seamless clinic experience. Additionally, the assistant handles patient payments, daily cash balancing, and supports the organization's risk management program.

Candidates should have excellent English communication skills and proficiency with computers and Microsoft 365. While healthcare experience is an asset, the employer prioritizes motivation and a desire to learn through in-house training.

• Free LASIK surgery • 3 weeks of vacation • 3 sick days • 1 floater day • 1 wellness day • Group insurance • Telemedicine • RRSP match

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Medical Software
• Electronic Medical Records
• Appointment Scheduling
• Cash Balancing
• Microsoft 365
• Multi-tasking
• Time Management
• Communication Skills
• Organization
• Collaboration
• Autonomy
• Follow-Up Care
• Administrative Support
• Professionalism
• Animal Health
• Willingness To Learn
• Patient Flow
• Physical Therapy
• Clinic Management Systems
• Communication
• Electronic Medical Record
• English Language
• Optometry
• Sterilization
• Patient Safety
• Invoicing
• Risk Management
• Medical Assistance
• Medical Office Procedures
• Multitasking
• Ophthalmology
• Surgery
• Telehealth
• Balancing (Ledger/Billing)

• Healthcare
• Administrative
• Customer Service & Support
• Receptionist/Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week